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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Excellent Service" Carlos Munzos is always attentive to my concerns, sees that they are addressed in a timely manner, and then explains everything in detail. He deserves with praise, and he is the main reason I refer friends to the dealership.
Business response:
Thank you so much for your incredible review, Sara! We appreciate it!
"Great experience and more!" We came in to look at a used convertible but realized it was not the right fit for our lives, and changed to a 5 series sedan. Our salesperson, NayColle, was thorough and knowledgeable in explaining the differences between the 3 and 5 series, without being technical. We told her exactly the color combination we wanted, price point, and she found it and let us know about it in one week. We appreciated the one price methodology for used car pricing, as it is not tiring. The delivery process was tho... read more
Business response:
Thank you very much for acknowledging our amazing team with this wonderful review! We appreciate it!
"My Expierence" Carlos has always been exceptional to deal with. He had my wife's car serviced within an hour of my arrival. He is direct, to the point and get's things done for us.
Business response:
Thanks for the wonderful review, Ken!
"Exceptional service provided by your service team" My daughter and her best friend were in Bradenton on a girls week before college begins when yesterday morning the car would not start. After a few attempts to jump it with no luck I had the vehicle towed to your location. Initially I waited for a bit to get in contact with someone but when I did (Greg Jones) was not only sympathetic but also placed urgency on the situation. The girls were to be traveling back home today and of course were in question as to what next. Do we... read more
Business response:
We are beyond thrilled to hear you had such an amazing experience with us, Joshua! We will be sure to share your wonderful review with Greg so that he knows how much his efforts are appreciated!
"Every Consumer's Dream is Fulfilled!" Mr. Young of BMW of Sarasota has mastered the craft of hiring and training professional advisors to help customers navigate through many complexities of purchasing a quality vehicle. Additionally, he has an art for responding to his clients' needs beyond our fantasies. NayColle and Caz worked tirelessly to re-shape my nightmare into a dream that I had no vision until the keys were delivered. The positive experience at BMW of Sarasota restores my energy to continue recovering from the ph... read more
Business response:
This is exactly the sort of thing we want to read! Thanks so much for letting us know we made your dreams a reality!
"High Quality Results" One hears a lot about the quality of Lexus service, but I doubt they can match the service provided by BMW of Sarasota and Maria Lizardi. My expectations are always met. Maria is the epitome of professionalism. Her communications skills and knowledge of the BMW cars and systems are far better than other BMW service advisors that I’ve dealt with over my many years of BMW ownership. And, almost like a bonus, she is extraordinarily charming.
Business response:
Wow - thanks for your amazing review! It's great to hear that Maria continues to make your visits with us pleasant and stress-free!
"Excellent Service Experience" The dealership service professionals and the process are top notch. Every person I encountered was very polite, friendly, and professional, even if they were not directly involved in my service visit. The waiting area is very nice and relaxing. The service details were explained to me and they listened to my concerns and addressed them. I will take all my BMWs to this dealership. GREAT JOB !! KEEP IT UP !! Many Thanks Joe Finnerty
Business response:
We are very glad to hear about your wonderful visit with us! Thanks for the stellar review.
"Very customer oriented. " Chris works hard to get the specific car I wanted. Took time and never made me feel rushed or pressured extremely happy with purchase. Dealership detailed car for me and Chris ensured car was perfect including window tint I wanted done before pick up.
Business response:
Thanks so much for the wonderful review!
"Service appointment" This email says I missed my appointment on Tuesday, 6/18/28. In fact I was there for $1399 worth of service! Something wrong with whom ever puts data in your program. Actually, the car was there on 6/18 at 9 am until 6/20 at about 5 pm. Time to rethink how this part of your over sight is handled. Joanne Martin
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.