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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Dealership employee Carlos Munoz is great!" Carlos Munoz, is a great Service Representative. We used to avoid having service at car dealerships like the plague. Carlos provided such great service, that we have taken both our BMWs there recently for multiple service visits. He is professional, friendly, and makes you feel you can trust the dealership will do a good job. The Kovacs Family
Business response:
We are very pleased to know that Carlos made your visit a great one! Thank you for the five stars across the board!
"Carlos is an awesome service representative" Carlos is so professional and caring. He makes sure that all of my questions are answered and handles any concerns that I may have. BMW is lucky to have an employee like Carlos.
Business response:
Nancy, thank you very much for your stellar review!
"Number 1" Carlos has always been courteous and professional. He listens carefully to my needs. The scheduling was prompt and he made sure I was satisfied. He went the extra mile. I would hire him.
Business response:
Thanks for your amazing review, Barry!
" Very knowledgeable!" We are new to the area and Carlos was very friendly. He is a professional and very knowledgeable. We pleased to know we have someone to count on when we bring our car for service.
Business response:
Thanks for the wonderful review, Michele!
"Truly Exceptional Service and Sales Experience" Went in for service on my 2015 328i and was greeted by the asst. service manager Maria Lizardi. She was incredibly friendly and professional and I highly recommend you ask to work with her for your BMW service needs. I took a walk over to Sales while I was waiting and was eyeing up my dream car, a new BMW M2. I was approached by Eric Reeves who gave me a very informative overview of the vehicle and then offered to test drive. He was very professional and friendly as well. A fe... read more
Business response:
Thank you very much for your incredible review, Colin! We are very proud to have earned a full five star rating from you!
"Superb!" Jack worked with my schedule, family issues and was supportive and caring. He made the process of a new lease and closing of an old lease as smooth as it could be. He is one of the reasons I have renewed my loyalty to BMW--the best and only cars I have owned/leased since my first BMW in 2002.
Business response:
We are very happy to hear that you had an amazing visit with us! Thanks for the full five stars!
"5 stars " I have been a client for more than 15 years and have always received the best service !!!! Even though 2 of my vehicles were purchased elsewhere the service I received was professional, knowledgeable, courteous and accommodating. Kyle Taber, Derek Thomas and Maria Lizardi are exceptional. It is because of Kyle Tabor that I continue to drive BMW and this year I bought a new 430 conv. from this dealership where Jack Hojnacki helped to make it a wonderful experience. I have recommended All to many of my friends.
Business response:
Anne, we are so proud to have earned your loyalty for all of these years. Thank you so much for your amazing review and for continuing to give us the privilege of taking care of you and your vehicles!
"There Screws Were No Match To Great Service " I was driving my newly purchased BMW without a worry in the world when an alert popped up that there was "low tire pressure." I proceeded to BMW of Sarasota and was met by service personnel including Greg Jones the service manager. Their response to my safety was immediate and I was back on the road with even a greater peace of mind. Thanks again, BMW of Sarasota. You perform customer service as if it's the only important thing you are going to do each day.
"Three Screws Were No Match To Great Service " I was driving my newly purchased BMW without a worry in the world when an alert popped up that there was "low tire pressure." I proceeded to BMW of Sarasota and was met by service personnel including Greg Jones the service manager. Their response to my safety was immediate and I was back on the road with even a greater peace of mind. Thanks again, BMW of Sarasota. You perform customer service as if it's the only important thing you are going to do each day.
Business response:
Customer service truly is our number one priority and we are thrilled to read your review and know we gave you exceptional service. Thanks so much for the amazing review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.