This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we were treated like life long customers. Carlos spent time talking to me, diagnosing the issue and, even offered me a loaner when I had expected to have to UBER. His multiple achievement in service awards are well deserved. Carlos will not disappoint.
Business response:
We are happy to hear that Carlos took such great care of you. Thank you for the great review!
Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and the waiting area is very comfortable with lots of snacks and a big screen TV. I highly recommend it- CK
Business response:
Thank you very much for the excellent review, Carol!
We were taken care of very well from the moment we arrived. Good listeners and caring service. We felt very comfortable with the whole sales process. No pressure. Just a really nice experience. Thanks!
Business response:
Mary, thanks so much for the wonderful review!
SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUCH APPRECIATED AND OFTEN OVERLOOKED IN TODAY'S BUSINESS CLIMATE. WELL DONE. MARK C.
Business response:
Thank you very much for your wonderful review!
As a single female, car buying has not always been a positive experience. Chris displayed no bias against my buying capability. It was a pleasant experience to be a valued customer with an ability to negotiate a sale I was comfortable with.
Business response:
We always look to create a welcoming and warm environment for our customers! Thanks for letting us know we did just that during your visit.
Within seconds of when I pulled in I was greeted and the service was started. I was kept informed and the car was fixed, excellent.
Business response:
Thanks for the great review!
Maria sets the bar! Over a year she has been my advisor always provides excellent advice, professional, and gets the job done! highly recommend her
Business response:
Thanks so much for the great review!
From my initial contact, all the way through the leasing experience, Johnny, Eric and Caz made sure they exceeded my expectations. . . And I got a great deal to boot ! . . . Antionette, my BMW “Genius “ did a great job as well . . .
I brought my a vehicle in today for oil change, they gave me a deep discount, even though my diesel car was not covered by their Thanksgiving service discount. They also reprogrammed my fob for Keyless Entry and Comfort Start. Carlos and Craig were extremely courteous, efficient and transparent. Like always a great experience at BMW of Sarasota. Nice to have a great dealer so close to me.
Business response:
Thanks for the amazing review, Armando!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.