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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Midnight to 5:00 p.m. |
This was my first time, visiting- I stopped into the dealership with unexpected car trouble and the Seth in the service department immediately accommodated me and provided me a loaner car for the day. Later in the day I returned to the dealership to pick up my car and was met by Rich Liammari (Client Advisor) who educated me on a car that I had my eye on. Needless to say, I drove away with a new car however felt that I had received very fair trade in. Overall the service from the Client Advisor, Service Advisor, Finance Mana... read more
Business response:
Thank you very much for your wonderful review. We hope to see you again in the future!
Jack Hojnacki is knowledgeable and professional. He helped me surprise my wife with a new convertible. My bride thought we were just "window shopping" ...Jack had her new ride prominently displayed on the showroom floor with a huge red bow and a sign that said Happy Birthday Diane! His friendship continued past the sale and each time we visit for service, he always takes to time to stop by and chat.
Business response:
We love making our customers' dreams come true! Thanks for the wonderful review.
I just picked up a 2018 BMW M2 in Long Beach blue. Originally, I was undecided between the m240i and M2. I was on truecar website and requested more information. I then received a call from Matt Schultz. Matt spoke to me for about 15 min giving me a run down of the M240i and the M2. That weekend, I went to see Matt and look at both cars. I was still undecided. Matt was very patient with me and answered of all my questions. I told him I would get back to him. Two weeks later, I went in to see Matt again and I placed my order ... read more
Business response:
Thank you so much for telling us about your excellent visit with us, John! We're so happy to hear Matt, Humbert, Emilio, and Jennifer provided you with the superior customer service we always strive for.
Salesman Eric Reeves excellent service provided through entire process. He went the extra mile to streamline the sale process, was friendly, knowledgable and efficient . Great experience!
Business response:
Thanks so much for the great review, Gina!
My client advisor was very professional and knowledgeable . He made the experience an enjoyable one! Also other members of staff were pleasant and helpful. This certainly contributed to my overall experience. I would definitely recommend this dealership to my friends and family.
Business response:
Thanks so much for the wonderful review!
Chris is the best! Very knowledgeable, patient, and not pushy at all. I will recommend him to all my family and friends. Just sorry I didn't meet him sooner and I wasted my time at other dealerships.
Business response:
Thank you so much for the great review! We're happy to hear that Chris took excellent care of you.
Carlos is a high-energy guy who really knows his stuff. An extremely knowledgeable service advisor with hands-on experience in the industry. He did a great job today getting me set up with new tires for my 2014 BMW 320i and also running some other service checks while it was in. He and Greg jumped through hoops to get the job done to my satisfaction and in a timely fashion. They delivered on their promises. I have all my service work done by the dealer and buy all my tires and accessories there, as I value consistency of car... read more
Everyone I dealt with was very friendly, helpful and knowledgeable. The salesman (Richard Liammari) showed the used car I was interested in, gave me all the details of the car and the dealership. After negotiations and the and the purchase was as painless as I have every had at any dealership. The Business manger was new but he was very knowledgeable and professional in his work.
Business response:
Thanks for the great review!
It was Friday, I was driving across Alligator Alley when a light came up on my dashboard that 1 of my tires was low. Long story short, with another trip across Alligator Alley in my immediate future, Gregg (the service manager) had me come in Monday morning. With access for a car for me, my car was fixed and reprogrammed by Tuesday morning so that I could feel safe while traveling. Thank you!
Business response:
Beth, thank you for telling us about your great visit! We're glad to see we earned a full five stars across the board.
BMW has a 4.8 star rating with 13,215 reviews.
BMW is open now. It will close at 7:00 p.m.