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BMW
- Automotive
- Edison, NJ
About this business
Location details
540 US Highway 1, Edison, NJ, 08817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After reading the reviews, I setup an appointment since they are located the closest to my house and expected a bad experience. I was wrong and these negative comments are wrong and outdated. The adviser I worked named Jose Jimenez was awesome and very helpful asking me to tell him anything and everything I want them to look into. I didn't catch the names of the receptionists at the service area, if that's what they are referred to as; they were very nice and and pretty hot ;D...hollaaa. I sensed no attitude problems like ot... read more
My experience was great with this dealer when i recently purchased my new BMW X3. I must say, initally when i met the sales executive i was very disappointed as very limited options were provided to me. But once my file was handed over to Justin Patel, Sales Manger it was a smooth sailing. He worked with me deligently,explained me the process and met "Above Expectations" to meet Customer Service. He truely is a Nice sales person.
Walked into the dealership to get pricing, I was directed to Igal. We talked a bit he explained and demoed some features on the truck I was interested in. He showed me what they had in stock as always we went back and forth on numbers until I was satisfied on the nimbler and we did the deal. It was a lot faster then I expected but I was not pressured. I liked the truck on the dealer floor it had all the options and more then I wanted. They appraised my trade in and gave me a better number then two other dealers so I was happ... read more
Realy nice car. Trade in was a bit low, but is business as usual. The CPO car looks amazing. Im very happy with the purchase experience. I hope all goes smooth as well when the need arises to bring car to service and repairs Sales management was courteous and knowledgeable. AAA+++ in my opinion Robert.
I recently purchased a used vehicle from Andrew Nagy at Open Road BMW through an ebay listing. He was extremely pleasant and very helpful. I felt like a valued customer througout the entire process, from first offer to picking up the vehicle, including the extra processing of bringing the vehicle across the Canadian border. The staff truly went above and beyond in the delivery of customer service. Well done!
I went to Open Road BMW Edison with a unique problem - it definitely was not a problem with my car! Due to my own carelessness, I had dropped my diamond rings in a small crevice between the back seat and the center arm rest. I wasnt sure if my rings had slipped through some crack and if I'd lost them. I drove into Open Road BMW without an appointment at the service center closing time when most service personnel had already left for the day. I expected to be turned away and asked to come back the following day and I couldnt ... read more
Our experience was good and that is why we are a repeat customer of Open Road BMW. Igal was knowledgable and always returned phone call and e-mails. We were a bit dissappointed that we were under the impress our loan was through BMW, so we would get customer loyalty. We didn't find out until picking up the vehicle that our loan was put through a bank.
Justin is the only reason that I'm having my dream car.He help me to get the car and the loan continuously since 9.am to 11.30 pm.The patience and the calmness he has is unbelievable.Always with a big smile and the costumer service is excellent. Thank you, Lasitha Gunasinghe.
My wife and I went to check out the X3s. Robb met us on the lot and was helpful. No the high pressure tactics as I had expected. Robb took his time to explain the options on the cars and the different cars he had available - more importantly he allowed us to take our time in making decisions. When asked questions he knew the answers - I had spent quite a bit of time researching cars online and his answers were straight forward and correct. Robb actively engaged both myself and my wife (I did not get the sense of any male cha... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 1,412 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.