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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly outgoing staff that goes the extra mile to assure a positive experience. Service rep Jason delivers five star service consistently. He makes the experience enjoyable.
Business response:
I'm glad we could help and more importantly, provide you with "great service." Thank you for your kind words about Jason and our team. If there is anything else we may do to better serve you, please let me know. Sincerely, Joe Allegra, Service Manager.
I bought my first Bmw for my wife from Reggie at fields, he recoommend Richard as my advisor.. Richard always very punctual with getting my car service and delivered on a timely basis....Richard deals with my wife most of the time and he is always very professional and respectful to her.... If for any reason her car needs to be at the dealer for more than a day he usually arrange a loaner for her....I hope he continues to be a valued employee there, I would hate to deal with someone else...... Andrew McLean
Business response:
That's great! Thank you for your continued business! I'm delighted Reggie and our team were able to exceed the expectations of both you and your wife. It's our pleasure to serve your automotive needs! Thanks for being part of the Fields family! Kind Regards, Joe Allegra, Service Manager.
I bought a new car and I was treated with super great I'll recommend this dealership to anybody they wants a good customer serviceyou guys are second to none my sales associate took his time to teach me everything I needed to know about the car
Business response:
Thank you for your kind words and your business! "Awesome customer service" is our goal with each visit. I'm happy to hear we accomplished this goal for you. If there is anything else we may do to elevate your ownership, please let me know. Sincerely, Mike Spann, Manager.
The overall experience was great to the guy who meets u when u pull ur car in. To the cook who makes u a free breakfast. And Matt the service guy who takes care of u and is very people oriented
Business response:
That's wonderful to hear and what we strive for on every visit! I'm delighted to hear we provided your with an all-around exemplary experience! Please let me know if there is anything we may do to better serve you. Thank you for choosing Fields BMW! Best Regards, Joe Allegra, Service Manager.
Thank you for helping with a very expensive repair. Everyone very helpful. The car is coming back for more work so see you all soon
Business response:
It's our pleasure to serve your automotive needs, Mrs. Superchips! If there is anything further we may do to improve the quality of your ownership experience, please let me know. Kind regards, Joe Allegra, Service Manager.
I really appreciated their attention to detail and how pleasant they were. We really enjoyed our experience working with Manny. We would recommend him in a heart beat
Business response:
Thank you! It's because we do genuinely care about our customers and do what we can to ensure the highest level of customer service. I'm happy to hear we made this happen for you! If there is anything else we may do to further improve your ownership experience, please let me know. Sincerely, Mike Spann, Manager.
While shopping around for a new car, you often encounter salesmen and dealerships that only care about their bottomline. They will lure you in with promises of low prices only to turn around and add fee after fee and try to pressure you into a deal you are not satisfied with. This was not the case with Fields BMW Winter Park, specifically Eli Luber. From day 1 Eli was extremely helpful, upfront, honest and price transparent. He took the time to answer my numerous questions and was very pleasant to work with. In the end, I wa... read more
Business response:
Thank you for your kind words and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Mike Spann, Manager.
My wife and I just went thru all the option with Archie Ferguson, the bmw genius. Great learning experience. Archie was very, very helpful. This is our second BMW purchase from Fields. We are very happy with the way we are always treated. Joe Allegra, Dave Gilbert and Archie Ferguson provide the best service a customer could possibly expect
Business response:
Thank you so much for taking the time to give us your feedback and comments on your experience with us! We truly appreciate your business over the years and thank you for being part of the Fields family. It's our pleasure to serve your automotive needs. If there is anything that we can do to better enhance the quality of your ownership, please do not hesitate to contact me. Best Regards, Mike Spann, Manager.
I just wanted to give credit where credit is due. Justin Rowe, Eddie Santiago, and everyone from the finance manager to the receptionist provided outstanding service. I was in and out with my new car in about an hour. In addition, the staff went above and beyond to make sure I was completely satisfied with my vehicle, the financing was better than any bank, and they even called me after the sale to extend a promotion to pay the first month's payment towards my car.
Business response:
Thank you for your kind remarks about Justin, Eddie and our team! It's our pleasure to serve your automotive needs! Thank you for your business and for being part of the Fields family. If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Mike Spann, Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.