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BMW

4.8

About this business

Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
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Tarah_Elrod's profile image
Tarah_Elrod 
7 years ago

New Car I purchased the 430I from BMW Little Rock. This was my first BMW. The customer service I experienced here was outstanding. My sales person, Michael, went above and beyond to find exactly the car I wanted, had it shipped to Little Rock in less than a week and made sure I got an amazing deal. It was hands down the best experience I have had in purchasing a car. Thank you BMW Little Rock! 

Business response:

Tarah, thank you so much for sharing your positive feedback with us! We love to hear you had a great car-buying experience purchasing your first BMW with Michael and our team! We hope you enjoy it! Thanks again for your business, we appreciate you! 

FTEED's profile image
FTEED 
7 years ago

Prompt seevice I had to leave my car after hours. The lot was open so I could leave my car in the service area. They had envelopes and a drop box for my keys. When I called the next morning they were already working on it. Very convenient. Very courteous attendant. 

Business response:

We are very pleased to hear you had a great overall experience with our team during your service visit! Thank you for sharing your positive feedback! We appreciate you! Thanks again! 

STEPHANIE.0531's profile image
STEPHANIE.0531 
7 years ago

Awesome Customer Service Service Department is exceptional in every way! Greeted with a smile and assurence by Antywon each time that I come in! Best dealership in Arkansas! 

Business response:

Stephanie, thank you for the great feedback! We love to hear you had an awesome customer service experience with our team! We do appreciate you and your business! Come back and see us! 

BC.ISBELL's profile image
BC.ISBELL 
7 years ago

Completed Recalls Antwon was amazing from scheduling the appointment all the way to calling me when it was ready for pick up. He even called to inform me of some small minor repairs that needed to be completed eventually and well. 

Business response:

We are very pleased to hear you had a great service experience during your visit! We do appreciate you and your positive feedback! Thanks again for your business! Come back and see us! 

CSCOTTWILLIAMS11's profile image
CSCOTTWILLIAMS11 
7 years ago

Service Fix my problem and pointed out something that needed attention which I agreed with and was taken care plus went out of way to do a little extra for me 

Business response:

Thank you for the positive feedback! We are happy to know you had a great overall experience with our team! We do appreciate you and your business! Come back and see us! 

QRad's profile image
QRad 
7 years ago

Recall I was thoroughly pleased. The service etiquette and friendly atmosphere was great to impress for my first time visit. I would highly recommend this company to be a model for other companies. 

Business response:

We are happy to know you had a great overall experience with our team! We do appreciate you and your positive feedback! Thanks again for your business! 

JOE JUSTUS's profile image
JOE JUSTUS 
7 years ago

Recall updates I got a recall notice and called to get the recall repair done. Took it in and they went ahead and completed a second recall that I didn't know about. 

Business response:

Thank you for the positive feedback! We are happy to know you had an overall experience with our team! We do appreciate you and your business! Thanks again! 

K's profile image
K 
7 years ago

Very pleasant Professional. Excellent service. Very accommodating. I switched from Mercedez to BMW for a reason. Love BMW and will stay with this brand for a while. Thanks. 

Business response:

Thank you for for the positive feedback! We are very pleased to know you had a great overall experience with our service during your visit! We do appreciate you and your business! Come back and see us! 

WDPinLR's profile image
WDPinLR 
7 years ago

Excellent experience This is our 3rd new BMW from BMW of Little Rock, a 2019 X5. The first 2 were outstanding, and I expect this one will be also! My sales consultant, Steven Vaughn, is honest, knowledgeable, forthcoming, and dependable. I highly recommend him! I received a fair price for my used BMW X5. 

Business response:

Thank you so much for the positive feedback! We love to hear you had another great car-buying experience with Steven and our team! We do appreciate you being loyal customers and hope you enjoy your new X5!! Thanks again for your business! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.