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BMW Northwest

4.6
  • Fife, WA

About this business

Location details

4011 20th St E, Fife, WA, 98424, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.65,643 reviews
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Jay Duarah's profile image
Jay Duarah 
8 years ago

Been taking my 7 series at Northwest for the past 2 years now. Always had a great experience. Good professional people and very reliable service. 

Melissa Baker Nickel's profile image
Melissa Baker Nickel 
8 years ago

After taking my X5 there the past 5 years for service, my husband and I took the plunge and decided to upgrade and walked out of the dealership as the proud new owners of an X6. Brandon was in one word AMAZING! He was respectful of our time and helped give us the info we needed to make the best decision. We scheduled delivery for the following day and everything went so smoothly I had to pinch myself as most car buying experiences have never been like this. BMW Northwest has always provided great customer service. Now that I... read more

Business response:

Hi Melissa! Congratulations on your new X6. Thank you for taking the time to share your experience at our dealership with Brandon. We are glad that everything went smoothly and that you are happy. We appreciate you servicing with us for so long and we look forward to the years to come. Thank you again! Please let us know if you or your new X6 needs anything. 

William Conklin's profile image
William Conklin 
8 years ago

I brought my 2012 X5 in for a warranty repair on the diesel exhaust fluid tank. The work was done ahead of schedule and the car was returned in perfect working order. The experience was smooth and professional. I've used BMW Northwest exclusively for service and become accustomed to their reliably excellent customer care. Over the course of the past six weeks, my daughter's car needed repeated Toyota warranty service at our local dealership. The differences between the two dealerships are striking. Both involved warranty ser... read more

Business response:

Greetings Mr. Conklin. We really appreciate you sharing your experiences. Your feedback means a lot to us. Please let us know if you or your BMW needs anything! Thank you, again. 

Thomas Grant's profile image
Thomas Grant 
8 years ago

I moved from Colorado last year so I have only had the opportunity to use BMW Northwest twice, once for a routine maintenance service and once for the deactivation of the on board BMW Assistance. On both occasions, making an appointment was very easy and the customer service rep worked with me to get an appointment time that worked for me. My service rep was friendly, polite, efficient and professional. He explained the work to be done and the approximate time to accomplish it. I waited both times for my vehicle, and I must ... read more

Business response:

Thank you for your review! We really appreciate you sharing your experiences. A recommendation is the best gift that we could receive. Thank you for taking the time to write your review and thank you for your recommendation. Please let us know if you or your BMW needs anything. 

Wayne Alan Green's profile image
Wayne Alan Green 
8 years ago

Dave Quinn is the best service provider and takes wonderful care of our two BMW's and us. All the people in the service department are so friendly and always treat us so nicely. Thank you. 

Business response:

Thank you for taking the time to write a review! We really appreciate your feedback. Dave will be really happy to see it. Thank you again, please let us know if you need anything. 

Anita Dagner-Stratton's profile image
Anita Dagner-Stratton 
8 years ago

Excellent dealership. A special thank you to Jimmy in Sales, Susan in Finance and Shane in Service who always make our experience at BMW a positive one. This dealership treats their customers with respect, courtesy, honesty and integrity. 

Business response:

Thank you Anita! Jimmy, Susan and Shane will be really glad to see your review. We appreciate your kind words, please let us know if there is anything we can do to further assist you! Thank you again. 

Aleks Posielski's profile image
Aleks Posielski 
8 years ago

I buy a lot of my parts here. They usually have what I need for a decent price. Love all the classic BMWs they bring in and put on display in the showroom. It's a highlight of my experience to look at all those nice cars! 

Linda Coffey's profile image
Linda Coffey 
8 years ago

They are always great!!!! Customer service the best!!!!! 

Business response:

Thank you Linda! 

Kelly Jansema's profile image
Kelly Jansema 
8 years ago

Felt like a queen. That's the easiest way to say what a great place to purchase your next car. When you want quality and great service in one comfortable location, BMW Northwest is the way to go. Great easy going people who make you feel like you are number one. Great value on so many models of BMW's. The purchase was quick and easy. Great follow ups to make sure we were happy with our car buying experience. And if you want to feel spoiled, take advantage of all they have to offer. Our next purchase for a BMW will most defin... read more

Business response:

Congratulations on your new vehicle, Kelly! We really appreciate you taking the time to write a review. We love to hear that you had a quick and easy purchasing experience. Welcome to our BMW Northwest family, please let us know if you need anything. Thank you again! 

Frequently asked questions about BMW Northwest

How is BMW Northwest rated?

BMW Northwest has a 4.6 star rating with 5,643 reviews. 

When is BMW Northwest open?

BMW Northwest is open now. It will close at 7:00 p.m.