This profile has been claimed by the business owner or representative.
Boardwalk at Mercer Crossing Apartments
- Apartments
- Farmers Branch, TX
About this business
Boardwalk at Mercer Crossing is a luxury apartment community offering a wide variety of 1, 2, and 3 bedroom apartments with quick access to all of DFW via I-635 and I-35E.
Location details
1901 Knightsbridge Rd, Farmers Branch, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Baylee is the best leasing agent I’ve ever come across. Her knowledge and eagerness to help is second to none. She was so nice and was able to answer all the questions I had.
I am not a resident here. I was a guest. My car was towed 6 mins after I had parked last night. My friend instructed me on exactly where to park. I parked, took a picture of my license plate(8:58pm), walked to her apartment (took a potty break), had her register my car, and received a confirmation text that my car was registered at 9:06pm. I leave an hour and a half later...my car is gone. THREE HUNDRED DOLLARS!! Today, I call the apartment complex. I'm not looking for a refund (although that would've been great) but the ... read more
Business response:
Hi Nakkia - I apologize about your experience at Boardwalk. We do have to be consistent on towing here, as we tend to have parking issues if we don't. We didn't meant to cause you any added stress and we hope this doesn't happen to you again. We will reiterate the importance of properly registering vehicles to all of our residents. - Dani, Community Manager
I came by this place for a tour and the leasing agent Baylee was amazing! So sweet and knowledgeable about the place. She answered all my questions without missing a beat.
Business response:
Marina - thank you so much for taking the time to leave a review. We agree and are happy to have Baylee on our team! We hope you chose to lease with us, we are offering amazing specials right now. As always, please reach out with any questions or concerns. - Dani, Community Manager
Frequently asked questions about Boardwalk at Mercer Crossing Apartments
How is Boardwalk at Mercer Crossing Apartments rated?
Boardwalk at Mercer Crossing Apartments has a 3.8 star rating with 430 reviews.
When is Boardwalk at Mercer Crossing Apartments open?
Boardwalk at Mercer Crossing Apartments is closed now. It will open on Sunday at 1:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com