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Boardwalk at Mercer Crossing Apartments

3.8

About this business

Boardwalk at Mercer Crossing is a luxury apartment community offering a wide variety of 1, 2, and 3 bedroom apartments with quick access to all of DFW via I-635 and I-35E. 

Location details

1901 Knightsbridge Rd, Farmers Branch, TX, 75234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.8455 reviews
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Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Great place to live with wonderful amenities. Secured and safety neighborhood. Easy to find all the grocery stores and restaurants. Pet friendly too 

Business response:

We appreciate your positive feedback and are glad to hear that you are enjoying your experience at Boardwalk at Mercer Crossing Apartments. Thank you for choosing to make our community your home. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter I have been living here for 2 years and I fell in love with the community. If you love quiet place, this is your place. Clean and nice area. 

Business response:

We are thrilled to hear that you have been enjoying your time at Boardwalk at Mercer Crossing Apartments! Thank you for sharing your positive experience with us. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter The keeping and cleaning of the complex could be improved for the amount being paid. The gates have not been closed since I moved in almost 2 years ago and I have been promised that it would be fixed for a good time now. Other than this, it is a beautiful community and in a great location. 

Business response:

Thank you for your feedback. We appreciate your input and apologize for any inconvenience caused by the gates not being closed. We are actively working to address this issue and improve the overall cleanliness and maintenance of the complex. We're glad to hear that you find our community beautiful and in a great location. If you have any further concerns or suggestions, please don't hesitate to reach out to us at (972) 831-1901. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Good location, very friendly staff and responsive staff, I do not have any concerns or issues just one. If the gym could have Wi-Fi it would be great. 

Business response:

Thank you for your review. We appreciate your positive feedback regarding our location and friendly and responsive staff. We value your suggestion about having Wi-Fi in the gym and will take it into consideration for future improvements. If you have any further concerns or questions, please feel free to reach out to us at (972) 831-1901. 

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Realpage A. 
10 months ago

Verified Renter Just moving in but so far has been a pleasant experience. Apartment is clean and process wasn't complicated. Looking forward to making the place my own. 

Business response:

Thank you for your positive feedback! We're glad to hear that your move-in experience has been pleasant and that you find the apartment clean. We hope you continue to enjoy your time at Boardwalk at Mercer Crossing Apartments and make it your own. If you have any questions or need assistance, please don't hesitate to reach out to us at (972) 831-1901. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Very nice apartments overall, neighbors can be veryyyy loud and towing company are jerks but other than that they are very upscale looking apartments 

Business response:

Thank you for your feedback, Realpage. We appreciate your positive comments about our upscale apartments. We apologize for any inconvenience caused by noisy neighbors and the towing company. If you ever experience any issues, please feel free to reach out to us at (972) 831-1901. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter It is clean and safe, I can go for a walk with my daughters calmly and safely. the apartments are large and comfortable In my case I have a good view of the small lake 

Business response:

Thank you for your positive review! ! We're delighted to hear that you find Boardwalk at Mercer Crossing Apartments clean, safe, and comfortable. We're glad you and your daughters can enjoy peaceful walks and that you appreciate the spaciousness of our apartments. We hope you continue to enjoy the beautiful view of the small lake. If you have any questions or need assistance, please don't hesitate to reach out to us at (972) 831-1901. 

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Realpage A. 
a year ago

Verified Renter I’ve lived here for almost 4 years. I’ve seen management come and go. However, overall it’s still a pretty good property. Maintenance is responsive and the new management company seems to be more engaged. 

Business response:

Thank you for your feedback. We appreciate your loyalty as a long-term resident and are glad to hear that you have had positive experiences with our maintenance team. We strive to continuously improve our management and engagement to ensure a great living experience for all our residents. If you have any further suggestions or concerns, please feel free to reach out to us at (972) 831-1901. 

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Realpage A. 
a year ago

Verified Renter There is a kind community within this apartment. The apartment office tends to hold holiday goodwill events from time to time, bringing the tenants closer together. Another thing that I personally enjoy about this apartment are the kind stray cats. The furry animals are clearly well-cared for by the management and tenants all around with their neutered status and people friendliness. I love this apartment's people, staff, and cats! 

Business response:

Thank you for your positive review of Boardwalk at Mercer Crossing Apartments! We're glad to hear that you enjoy the sense of community and the holiday events we organize. We also appreciate your kind words about our well-cared-for stray cats. We strive to create a welcoming environment for all our residents, both human and furry. Thank you for choosing to call our community home! 

Frequently asked questions about Boardwalk at Mercer Crossing Apartments

How is Boardwalk at Mercer Crossing Apartments rated?

Boardwalk at Mercer Crossing Apartments has a 3.8 star rating with 455 reviews. 

When is Boardwalk at Mercer Crossing Apartments open?

Boardwalk at Mercer Crossing Apartments is open now. It will close at 6:00 p.m.