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Boardwalk at Mercer Crossing Apartments

3.8

About this business

Boardwalk at Mercer Crossing is a luxury apartment community offering a wide variety of 1, 2, and 3 bedroom apartments with quick access to all of DFW via I-635 and I-35E. 

Location details

1901 Knightsbridge Rd, Farmers Branch, TX, 75234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.8468 reviews
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Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter Cozy, well-maintained apartment with friendly staff and quick maintenance. Great location, close to shops. Noise from street can be a bit much. 

Business response:

Your feedback is incredibly valuable. We appreciate your kind words about our cozy apartments and friendly staff. We will look into addressing the noise issue from the street. Thank you for sharing your experience with us. 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter The apartment itself is very nice and very well done. The front desk and staff were difficult to contact and they wouldn't do any room tours which is questionable. Good amenities and good location. 

Business response:

Thank you for your feedback. We appreciate your perspective on the apartments, location and amenities. 

Realpage A.'s profile image
Realpage A. 
6 months ago

Verified Renter Everyone has been so helpful and knowledgeable! The community has been clean and quiet. I am very excited to live here and enjoy all of the amenities. 

Business response:

We are happy to hear that you find our community clean and quiet. Thank you for taking the time to provide feedback. 

Realpage A.'s profile image
Realpage A. 
6 months ago

Verified Renter The apartments are nice however gates, parking, and other inconsiderate tenants make it not so great. There is rarely parking, apps used to control gates rarely work 

Business response:

Thank you for sharing your concerns. We apologize for any inconvenience regarding the gates and parking. Please feel free to reach out to us at (972) 831-1901 to discuss these issues further. 

Realpage A.'s profile image
Realpage A. 
6 months ago

Verified Renter I have lived here for two years and I have been here so comfortable and love it! Maintenance is always attentive and the office always is happy to help. 

Business response:

We are absolutely thrilled to hear that you have been comfortable and happy living at Boardwalk at Mercer Crossing Apartments for the past two years. Thank you for sharing your positive experience! 

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Realpage A. 
6 months ago

Verified Renter Okay not bad to live here But no trash carrying facilities Not at all good with facilities Okay to use patios No maintenance very bad at maintenance 

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Realpage A. 
6 months ago

Verified Renter Would be a 5 star but there are so many bugs out side but other than that it is peaceful relaxing and a great place to share a family at 100% 

Business response:

Thanks for your feedback! We appreciate your positive comments about the peaceful and relaxing environment at Boardwalk at Mercer Crossing Apartments. Please feel free to reach out to us at (972) 831-1901 so we can see what our pest control company can do about the issue. 

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Realpage A. 
6 months ago

Verified Renter Process was very easy!Staff is friendly and very helpful and professional.I was worried about moving here when I saw the reviews but so far things have been very smooth.The only concern is some ppl living here are lazy and won’t take there trash to the shut instead they leave it by the trash can.If you ask me that’s pure laziness and disgusting especially since they live here.You would think they would want to keep it clean. 

Business response:

We appreciate your kind words about our staff and the smooth process. Thank you for bringing up the concern about the trash, we will address this issue promptly. 

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Realpage A. 
7 months ago

Verified Renter Miguel and his team was great with my move in process. I just recently moved in and this is a quiet and clean community. I love the lake as well 

Business response:

Thanks for your positive feedback, Miguel and the team are glad to hear you're enjoying the quiet and clean community and the lake. Thank you for taking the time to leave a review. 

Frequently asked questions about Boardwalk at Mercer Crossing Apartments

How is Boardwalk at Mercer Crossing Apartments rated?

Boardwalk at Mercer Crossing Apartments has a 3.8 star rating with 468 reviews. 

When is Boardwalk at Mercer Crossing Apartments open?

Boardwalk at Mercer Crossing Apartments is closed now. It will open tomorrow at 9:00 a.m.