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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Horrible customer service. Made an appointment with them back in January for a broken tooth to be pulled. Was told would make an appointment with a different dentist who could actually pull the tooth. Wrote out a price quote and everything. Fast forward to today, 3+ months later. Broken tooth still in my mouth, call bright now and am informed their referral dentist could not pull my tooth. Have to contact someone else myself. 3 months to let me know they couldn’t do crap for me. But of course they got their money from me for... read more
Business response:
Hi Marcey, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Dr reddy did a crown in my teeth she didn’t do it correctly i had to come back 3x for her to fix it. Dr chaddad the specialist is taken out one of my molar n partial of its still in so now i have to go have it taken out again after 2months! On top of this this office over charged me totally of $270.00 i had talked @ least more than a dozen of times with them no one call me back finally someone said ok will refund the $$$ i havent seen it! I did a yelp review n someone name Charlotte replied right away but i think this pers... read more
Completely and totally incompetent. You can have the best dental insurance in the world and they will flub the billing for a covered procedure, and then send it to collections 2 years later, meanwhile they let your data get breeched so you have to deal with identity theft issues for years. 0 stars, do not recommend.
Always rescheduling, have had at least 4 new orthos over the past 2 years. Assistants have put brackets on upside down, closed wrong spaces which had to be respaced which results in pushing treatments out weeks if not months. No one is ever in the same page. Take your money else where.
The staff friendly,nice,but only thinking in making money!!!!
Business response:
Hi Tita, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
RecommendedDentist & staff are really nice & professional, however, the oral surgeon is horrific. He pulled out more teeth than he was suppose to. Left roots in 2 extractions. He just said sorry then tried to justify it. I do agree with other reviews that you get a bill for EVERYTHING. Cudos to Myrna, Joy & one dental assistant who are so deserving of a great review.
First time patient and will not be returning! had a appointment for teeth cleaning at 4:00pm today, just to be told at 5:20pm that I had to reschedule, because the hygienist had to leave early due to her anniversary. Very unprofessional and could have reached out prior to my appointment and wasting almost an hour and a half!
RecommendedI cannot speak highly enough about Bright Now Dental and our dentist at https://diamonddentalassociates.com/in-office-fluoride-treatments-not-only-for-kids-huge-benefit-for-adults-too/. The dentist is caring and competent, and he takes the time to understand your dental requirements. I'm happy that they restored my self-esteem and bright grin. The staff is really kind, attentive, and knowledgeable.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,605 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open at 9:00 a.m.