This profile has been claimed by the business owner or representative.
Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The doctor didn’t wear his mask around me and the checkup and cleaning was broken up into two appointments. The check up was not thorough. I felt like it was a complete waste of time.
Business response:
Hi Tricia, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
The front staff is incompetent, they messed up my first appointment by waiting to the last minute to verify insurance. I took time off of work to come in. The second appointment they got wrong and only did exams and no cleaning like requested. They try to up sell procedures that you don’t need. The doctor didn’t even say hi then he comes in. This was the worst medical appointment of my life. Save yourself the headache and do not book here. My teenage daughter was shocked at how bad the service was, she felt like they we... read more
Business response:
Hi Mike, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
can't get a cleaning appointment for 8 months as a new patient but they'll happily take your xrays. no mention of this when I called for a cleaning in the first place. very deceptive.
Business response:
Thank you for sharing your feedback with us, Jessica. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at charlotte@brightnow.com.
Horrible customer service. Every time I book an appointment they call and cancel it and want to schedule me 4-6 months out when I’ve already been waiting that long. Worst experience ever trying to book there. Woman on the phone told me “it’s not my problem, do you want to reschedule or not”…. I highly do not recommend!
Business response:
Hi Lesha Lu, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
Worst dental place I've ever been
Business response:
Hi Juan J Cabrera, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
wait time extremely long and some staff is downright rude
Business response:
Hi Mishal, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
everytime I go there . it is a long g wait. two hours past my schedule appointment. it is a disappointment. I can never be seen on time. Wait for over one hour in the waiting room, then another 45 minutes before the hygienist I was told the call center always over book them. that is not acceptable. people has other plans
Business response:
Hi Rafitz, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
I had a horrible experience. Saw the dentist first and he suggested a plan that I thought was reasonable. Then went to next appointment and the hard sell started. All I wanted was what the dentist suggested. But according to their “protocols” I had to agree to other treatment before. Of course, it was all up sell. That is a problem with corporate dentistry. Corporate comes first!$!
Business response:
Hi Maryann, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Where do I even start? I could write a book about my 2 HR terrible experience here. It’s offices like this that make people afraid of dentists. I have spent lots of hours in dentist chairs, good professional dentists. So I know how it’s supposed to go. From the moment I was being brought back to the room, got an ATTITUDE from Sharon about saying I was stopping at the bathroom, to the writing and sending scripts with no instructions, it was nothing but ridiculous. I was there to get 2 teeth pulled, requesting nitrous oxide ( ... read more
Business response:
Hi Patricia Mckitrick, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@brightnow.com.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 76,865 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open at 9:00 a.m.