Bright Now! Dental: Social Roll-Up

Liz Roberts 

on Facebook

3 years ago

This is the WORST experience I’ve ever had. I went here about 4ish times. The cleanings were ok. Hygienist was always pretty thought but got the job done. I’ve been trying to get in for a cleaning for OVER A YEAR. I’ve canceled once. They’ve canceled on me SIX TIMES. The most recent was today. I took the day off work since my appointment was in the middle of the day. They called me morning of to tell me that the dentist was OUT OF THE COUNTRY. Couldn’t they have called me yesterday?!?!?! WTF? They’ve lost both mine and m... read more

Itzz Mavati 

on Facebook

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3 years ago

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Robert Medford 

on Facebook

3 years ago

My girlfriend was there for a 3:30 appointment, wasn’t seen until 4:30, and then got hit not once, but twice by the person taking her X-ray with the X-ray machine. She was then told to “calm down” after getting frustrated with the person who took the X-ray because she was hit by the machine. She then attempted to call to speak to a manager and was denied. I took it upon myself to call on her behalf to discuss this as she was denied. I was told they couldn’t disclose anything to me as I was not within her HIPAA release. I ad... read more

Nesha Mishlè 

on Facebook

3 years ago

I honestly have no idea how on earth this place has such a high rating because my experience here was terrible from beginning to end. The irony is that I chose this place on the strength of this clearly false rating. Now I honestly feel swindled and bamboozled. In hindsight I wish I’d have checked the Yelp rating, as it seems to be more accurate. I came here for oral surgery. I scheduled my extraction in early March. I wasn’t able to actually get the procedure done until mid April. Why you may ask? Because on two occasions t... read more

Jamie Ellgen-Tena 

on Facebook

3 years ago

I went in because a molar broke. I gave that reason when I made my appointment. They took a couple of X-rays, then the Dr. Came in. He looked in my mouth, poked around with his probe then announced I needed four crowns and at least two root canals. I disagreed and faked him to just pull the tooth. He refused, told me I needed my teeth. I explained that I’m 68 years old and don’t need all that dentistry. And asked which teeth needed crowns. One that he pointed out, a back lower molar had no problems, which I told him. Do he t... read more

Melissa Charlebois 

on Facebook

3 years ago

If I could rate this place lower I would. This clinic is terribly unorganized and unprofessional. It took making 3 appointments to get my daughter's braces off. The excuse was "the system must have glitched" eventhough we had confirmations of the original appointments made. They did nothing to fix the mistake just had an "oh well" attitude. They did nothing to try and fit her in so my kid had to wear her braces a couple extra months. This would not have been such a huge problem but she had a different surgery scheduled and w... read more

ViDa MizPugh 

on Facebook

3 years ago

This place canceled and rescheduled me without my knowledge and the wait is 2hours my daughter has metal digging in her teeth they just sent her off every since the guy dentist left its trash my friend also left with holes in her teeth 

Deborah Lamoni Jenkins 

on Facebook

3 years ago

Very rude staff, especially the guy at the desk. Been dealing with it, but after leaving me in the chair an hour and a half waiting to get my cleaned. I was told they didn't have time to do it " closing for lunch " told me I needed to make an appointment! WTH . So Done with Bright Now Dental Lancaster 😡 

Deborah Todd 

on Facebook

3 years ago

I had to wait 2 hrs. to get seen April 15. They lost my Xrays from my previous visit 6 mo. prior. I'm on Medicare and I had few choices for dental care so I chose Bright Now. My experience hasn't been that good. Without even seeing my Xrays the young dentist (they seem to change every 6 months), said I need crowns replaced and I have a cavity. 6 months ago another dentist said my teeth were great. I'm getting a second opinion.