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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly at beginning. Lack of information and instructions on what to do after surgery. Didn’t provide clear information on charges. Took payment rudely. It felt like a drive thru. They took your money and the friendliness and care was gone.
Business response:
Hi Vanessa, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
I will never go back to this dental office, service was bad , very bad
Trying to see the pediatric dentist is a nightmare. Twice we went for scheduled appointments for a 4 year old that needed dental work and required a lot of prep to get the courage to go. Twice after arriving they couldn’t keep the appointment they scheduled because 1. The pediatric dentist doesn’t actually work on the day they scheduled. And 2. When we were scheduled on the day she actually worked she was “behind” and couldn’t see him - needing to reschedule. I would not recommend this place to anyone that has teeth. Worst e... read more
Business response:
Hi Erin, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
My family and I have been going to Bright Now Dental for some time, 2019. After today, we're done. This was the first time I've been late to an appointment, 11 minutes. It's not their fault that I'm coming from 49.2 miles away.... but 11 minutes? OK, let's review... on not one, not two, but three different occasions we confirmed and drove the 49.2 miles only to be told that our appointments were canceled..... My son needs tier 1 and tier 2 orthodontist work done. A very rude, and loud office worker informed my wife, in a... read more
Business response:
Hi Keith, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Absolutely ridiculous! My family started going to this location almost two years ago. They were absolutely amazing the staff was great then all of a sudden boom it went down hill fast! No communication no respect nothing. My 16yr old started doing braces there. Him and his doctor had a very steady plan! In the time of his checks his doctors were changed a few times his normal doctor left! At his last check a month ago I called to speak with someone about his upcoming appointment I was told the office manager would have t... read more
Business response:
Hi Kristyne Marie, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
Was quoted one price on the phone for a replacement retainer and when I showed up and picked the retainer up it was more expensive. They wouldn’t honor the price they quoted on the phone.
I only have one issue and that is communication. Ai asked if I could get my teeth cleaned and she said yes. I sat in the chair for 20 min waiting for her to come in and finally left, Someone should have told me she was working on someone else and given me the option to wait or resechedule
Worst dentist experience I have ever had.
Business response:
Hi Robin, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Worst customer service ever! Stay away!!!
Business response:
Hi Michelle Deluca, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@brightnow.com.
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,553 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 9:00 a.m.