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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
feel like I've been done in Justified I had a root canal done in the past and they're telling me they won't do my root canal over because I have new insurance and it won't cover it I was told by the dentist anytime I had an issue he would redo my root canal my primary dentist told me I have no other problems with my teeth and this dentist is telling me I do so now I have to get a third opinion and figure out who's telling the truth
Business response:
Hi John, we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
Too many patients at once, the girl that took me to my room I guess forgot to get me new X-rays, I was sitting alone for at least half hour before dr came in and started talking about my teeth except she was looking at old X-rays from 2015, when I said that nobody took new X-rays they finally took me back for X-rays, I was there 2 hours total and nothing was done for my chipped tooth, I left the office with a bill (plan) for future work for over $6,000 I was so disappointed, will not be back!
Business response:
Hi Zina, we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
Had a crown from them that lasted only 3 years. Went into for back molar pain in May and was told I was fine and it was just stress. The dentist and tech were rushed and told me I was the last patient of the day. They seemed eager to get out of my apt and minimized my concerns. Turns out my crown was cracked and it fell out in August. When I asked why my xrays in May didn’t show anything - they said they didn’t X-ray that tooth?? I paid for a comprehensive exam but they only X-rayed the tooth next to the one in pain. In ter... read more
Business response:
Hi Jocelyn, we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
I have visited two locations. One in Corona Ca and the second in Eastvale Ca. In both cases, I experienced total disrespect for the patient. Most recently, at Eastvale, I was given X-rays, the woman doing the X-rays was very nice and professional. I was then taken to another location to see the doctor. The doctor was very cold and dismissive. She was not happy with the C-rays and had the technician retake some. The DR then glanced at the X-rays, didn’t say anything to me then stood at the desk behind me chitchatting with ano... read more
Business response:
Hi Lillian, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
if I could schedule an appointment and not have it rescheduled by them that would be great. Out of a 4 person family all 4 appointments for cleanings were cancelled by the office. one of which was after I confirmed the appointment 2 separate times. Another cleaning appointment was cancelled for tomorrow because they scheduled it with the doctor instead of the hygienist... how can scheduling be this difficult?
Business response:
Hi Heather, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
No communication or education about procedures they're doing, charged for things they didn't tell me I would be charged for, and don't give patients anything for pain after an extraction.
Bad service ever. My husband went to here for deep clean and they finished the work in 15 mins and not even clean. Ask me for another 260$ charge for extra cleaning. WhAst the point?
Business response:
Hi Tram, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
DO what you are supposed to be doing and not taking 9+ months
Business response:
Hi Terry, we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
My son had a cleaning scheduled today at 3pm no one is here no one answering the phone. As I was about to leave, some other people pulled up who had scheduled their cleaning 3 other times with the same issue. No phone call telling us they would be closed. It takes weeks to get seen. Do not use this place. Horrible management.
Business response:
Hi Jessica, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you’d like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,527 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.