Bright Now! Dental: Social Roll-Up

Heather Nash 

on Facebook

5 years ago

if I could schedule an appointment and not have it rescheduled by them that would be great. Out of a 4 person family all 4 appointments for cleanings were cancelled by the office. one of which was after I confirmed the appointment 2 separate times. Another cleaning appointment was cancelled for tomorrow because they scheduled it with the doctor instead of the hygienist... how can scheduling be this difficult? 

Ashley Davis 

on Facebook

5 years ago

No communication or education about procedures they're doing, charged for things they didn't tell me I would be charged for, and don't give patients anything for pain after an extraction. 

Tram Le 

on Facebook

5 years ago

Bad service ever. My husband went to here for deep clean and they finished the work in 15 mins and not even clean. Ask me for another 260$ charge for extra cleaning. WhAst the point? 

Terry Knox 

on Facebook

5 years ago

DO what you are supposed to be doing and not taking 9+ months 

Jessica Blaha 

on Facebook

5 years ago

My son had a cleaning scheduled today at 3pm no one is here no one answering the phone. As I was about to leave, some other people pulled up who had scheduled their cleaning 3 other times with the same issue. No phone call telling us they would be closed. It takes weeks to get seen. Do not use this place. Horrible management. 

Maggie Belarmino Lansang 

on Facebook

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5 years ago

I had very bad experience with the manager at alameda dental location. She is not very courteous, inconsiderate with the need of the patient and family member shes only after with the payment and not very good manager in explaining what you are paying for. The dentist and the other staff are very good and very pleasant. Its very disappointing knowing the clinic has a excellent dentist and staff but having a rude and unpleasant manager working with them. That manager should be ashamed to herself. 

Adrien Denz 

on Facebook

5 years ago

The room wasnt clean, I could easily tell of wasnt prepared right. And the dentist is always in a hurry does not take his time with the procedures. Compared to other spots I give this place a 2 out of 5, just TBH. 

Ivón Segura 

on Facebook

5 years ago

Hello, the secretary from there is really rude. She’s called Denise.. I went to visit the regular dentist, and then I spoke to a lady about getting braces She wasn’t around when I first started the contract they acted fairly nice and after they started acted rude towards me. I wouldn’t recommend it. 

Martin Gibbens 

on Facebook

5 years ago

Return my calls regarding poor customer service and rude managers.