Bright Now! Dental: Social Roll-Up

Maggie Belarmino Lansang 

on Facebook

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5 years ago

I had very bad experience with the manager at alameda dental location. She is not very courteous, inconsiderate with the need of the patient and family member shes only after with the payment and not very good manager in explaining what you are paying for. The dentist and the other staff are very good and very pleasant. Its very disappointing knowing the clinic has a excellent dentist and staff but having a rude and unpleasant manager working with them. That manager should be ashamed to herself. 

Adrien Denz 

on Facebook

5 years ago

The room wasnt clean, I could easily tell of wasnt prepared right. And the dentist is always in a hurry does not take his time with the procedures. Compared to other spots I give this place a 2 out of 5, just TBH. 

Ivón Segura 

on Facebook

5 years ago

Hello, the secretary from there is really rude. She’s called Denise.. I went to visit the regular dentist, and then I spoke to a lady about getting braces She wasn’t around when I first started the contract they acted fairly nice and after they started acted rude towards me. I wouldn’t recommend it. 

Martin Gibbens 

on Facebook

5 years ago

Return my calls regarding poor customer service and rude managers. 

Joy Archambault 

on Facebook

5 years ago

The dentist and staff were really nice but it took forever for us to be seen. Our appointment was at 10 am, I had to wait an hour to be seen and didn’t get to finish with everything till almost 1 pm. One of the staff that took my x -ray was probably new and almost broke 3 of my front tooth (I guess she was really nervous as she mentioned I was her first patient of the day) but apologized for the incident. I’ve heard so much bad things about bright now and of course should have stayed away. 

Alexis Turnbull 

on Facebook

5 years ago

Mask harassers big time. They asked me to fill out paperwork and the mask I brought kept falling off and Priscilla “threatened to reschedule me” because of this. Even after I explained I didn’t expect to wear a mask so I didn’t bring one that worked with my glasses 

Natalia Faouakhiri Leutschaft 

on Facebook

5 years ago

They always find a way to charge you something, always trying to upsell, it's horrible! This last time they wanted to charge a $10 fee because of coronavirus, but I was not informed in advance that this fee was going to happen. They should had informed me through a call or text that the fee applies now because they need help with extra material. Their front desk employees were super impolite while trying to explain this ridiculous fee. A dentist office should always be extra clean, and why is the patient paying for their cle... read more

Deadre L. Bailey 

on Facebook

5 years ago

The administrative staff at this clinic is the worst I've ever experienced. They aren't caring or helpful; and they LIE to their patients about medical treatment which they likely no nothing about. Refusing to provide a patient with care, or another round of antibiotics when they have an extreme abscess, which may create a deadly blood infection is worthy of Medical Malpractice. Amoxicillin does not remain in your system for one month (it's out of your body within days of finishing the round of antibiotics - this has been v... read more

Iva Joy Leasure-Laney 

on Facebook

5 years ago

the fact your telling me that a 2 and 3 year old have to wear a mask please tell me how you make them or have them wear a mask this is horrible i cant get my kids teeth done but oh wait your gonna take off there mask to clean there teeth