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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 Visits so far in less than a week during CV19 & they can't manage to do a Temp? Today it didn't stay on 90 minutes! No food or drink; just slipped off. #Fail
Business response:
Hi Alliea, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you’d like to reach out to us, please contact us directly at charlotte@brightnow.com.
RecommendedWe have been a valid patient for years and highly recommend Dr. Hong. The staff is kind I am however disappointed with the company Bright Now Dental . This week I was shocked to find out AFTER our visit that I had to to pay a $10 surcharge per each family member. When I questioned this the front desk explained that it was a fee for the extra precautions that they are taking due to Covid 19. Such as extra cleaning and she even mentioned that they can.not see as many patients now that they are using every other room. Busines... read more
Recommendedroot canal pain is gone 🎭
everyone was great up til the general dentist Dr Hecht. he didn't introduce himself. no chairside manner was just the beginning.
Business response:
Hi Paula D., we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
By far the worst experience I could have have imagined. I went in with extreme anxiety and left in tears. when I called I was advised that as long as I had insurance they would take it but upon arrival I was then told that they did not accept my insurance but that they had great prices. I was taken to the back offices where I was then told that I needed 8 ROOT CANALS and that it was going to be 14k total! I am not one to be able to pull that kind of money out of my wallet so I told the gal at the front office that I would ca... read more
Business response:
Hi Danielle, Thank you for sharing your feedback with us. We’re sorry your experience wasn’t a positive one. If you’d like to provide us additional details, please contact us directly at charlotte@brightnow.com.
Worst office ever, over priced and riddled with corporate bs, pressured me to see a periodontist and then refused to work on me because I did. Find a private practitioner you will be happier.
Business response:
Hi John, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
I scheduled an appointment online last week for 8:00 this morning. Received a confirmation text. Showed up early to do new patient paperwork and no one was there. Ended up leaving and going home. Come to find out you don't open until 9 so maybe you should fix the online scheduling to match your hours so that this doesn't happen.
Business response:
Hi Melissa, Thank you for sharing your feedback with us. We’re sorry your experience wasn’t a positive one. If you’d like to provide us additional details, please contact us directly at charlotte@brightnow.com.
Yesterday I had 2 teeth extracted. the pain afterward is intense. they let me leave yesterday telling me my pain medication would be sent to my pharmacy, it did not. they then called and said there was a problem with sending the script electronically and they don't do physical scripts, they said they would try again tommorow. I call today and the office is closed for the day and I'm in a lot of pain and there is a lot of bleeding. still the medication is not at the pharmacy and there seems to be no way to contact them. stay ... read more
Business response:
Hi Michael, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you’d like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
RecommendedI was given an appointment asap. I had a very painful tooth and they took care of it.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,516 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 7:00 a.m.