Bright Now! Dental: Social Roll-Up

Kathy Overbey 

on Facebook

5 years ago

ONE HOUR 55 MINUTE WAIT PAST MY APPOINTMENT TIME. Told me it would be one hour when I walked in 15 Minutes before my appointment. Told to wait in care for call. 

Wanda Harris 

on Facebook

5 years ago

Inept scheduling at office & corporate level. Inconsistent office hours. I have shown up twice for appointments after receiving a text confirmation only to find the office closed. My latest appointment 7/15/2020 was confirmed, then received phone call to reschedule. Had a cracked crown with exposed tooth. Was told to arrive at 9:30 to do paperwork for a 10:00 appointment. Was not given any paperwork, was not called in for appointment until 11:00, doctor didn’t see me until 11:30. Left office at 12:30. No apologies for delays... read more

Carly Marino Soto 

on Facebook

5 years ago

Office manager Ann Marie was extreme rude and unprofessional. I was supposed to see this new dentist specialist because my doctor had left to another office. She was looking into my chart and she was talking to my wife when I am the patient there so I told her speak to me then had the nerve to say if you want I can give the address where your old dentist went and you can go there. I call her boss and they never got back to me. 

Barry Scott Shaw 

on Facebook

5 years ago

This is the worst dentist I have ever been to. Went in to have a chip fixed on my front tooth and the dentist put bonding material on my porcelain front tooth. It fell off the next day. Came to discover that you cannot put bonding material on a porcelain tooth. I was told I would get a refund and this has not happened. The office manager has treated me very poorly both in voice communication and not extending me a full refund. She wants me to pay for and examination this, in my opinion, incompetent dentist did. I had NO conf... read more

Samantha Griffin 

on Facebook

5 years ago

0/10. From the front desk when I called just to sign in, “Debbie” was insanely rude. Then, I was assured after insisting I’d rather local anesthetic, that my child did not need it there would be no pain... in a filling for a permanent tooth... Now, I’m not a dentist so I have no idea. I trusted them. Only to have my 9 year old screaming and crying in pain. He’s had fillings before and does great with dental work. Never once a bad experience, anywhere else. And they attempted to give me the impression that he was just over re... read more

Bri Jordan 

on Facebook

5 years ago

Had an absolutely awful experience getting my wisdom teeth out. Told them it hurt multiple times and they continued to jerk my mouth open and continue, didn’t give me any pain medicine for the road , no ice pack and and tiny swan of gauze that was full of blood in 5 min . I understand getting wisdom teeth out is painful but this was one of the worse experiences of my life . DO NOT RECOMMEND ! 

Shawnette Bell Garrett 

on Facebook

5 years ago

My son was told he need a root canal. We were told that insurance would cover everything. The day of the appointment, he asked again to make sure that they would cover everything, Again was told yes. When he was finished, he was told insurance did not cover it all.. He was offered a coupon. LOL the total was 1,200.00.. 

Jon Lindley 

on Facebook

5 years ago

Twice in a month they have quoted me a price for a service, only to have them ask for more than double on the day of service. This is a scam. 

Janet Green 

on Facebook

5 years ago

I had an appointment yesterday at the office off of Wilmington Pike in Centerville. I have a tooth in my upper denture that is starting to break. I was told that they could not get my denture back to me for 10 days to at the longest 3 weeks because they have to send it out of state to be repaired now. I was totally appalled at the quality of my denture anyway because it is just around a year old and would not be breaking. My denture is an upper and has not fit right since I received it. I was back to the office several times... read more