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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
listen to your patiences all I wanted was a new upper plate done and they kept talking about x rays they needed to take,well I don't need this and when the dentist came in he said 2 months for them to come in no way,but they dont a thing for me and still charged me 29.00
Business response:
Hi Jackie, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you’d like to reach out to us, please contact us directly at charlotte@brightnow.com.
Hi. The last 2 times I have went I have had to wait. And they said I was going to get cleanings and I haven’t. And my mom was supposed to get her teeth cleaned to and she didn’t :(
Business response:
Hi Amber, we always want our patients to have a positive experience and we’re truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you’d like to provide us additional details please contact us directly at charlotte@brightnow.com.
Sadly, I hate to not recommend a business, but I was very poorly treated. My family and I will be finding a new dentist. When working with the public and appreciating people are taking off work to come to their appt. things happen, yes you have to reschedule, but be kind and respect the customer. I hope this doesn’t happen to anyone else.
Waited almost 45 min past my appointment time before I finally left. Place smelled like cat urine. Seemed unsanitary for a Dentist Office. I’ll get a different Dentist
Business response:
Hi Steve, Thank you for sharing your feedback with us. We’re sorry your experience wasn’t a positive one. If you’d like to provide us additional details, please contact us directly at charlotte@brightnow.com.
Place is awful getting ready to file complaints everyplace possible. Had a 9:30 spot today for cleaning and xrays. They actually sat me in chair and had 2 people tell me they dont have time for xrays and cleaning. You have to schedule 2 appointments when I did it was out until June. They also suck at cleaning teeth never the same people and do a lousy job. Will never go back and when I left full waiting room. Those poor people would be there for hours!! Never mind how rude the people at the front desk are. Really worst place... read more
Business response:
Hi Vicky, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you’d like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
I was extremely disappointed by my experience here. They diagnosed a problem completely wrong that would have caused pain and an expensive bill. They did not treat me as a human being, it seemed as if they only cared about getting me in and out so they could go home. Dentists have never been my favorite but they made my perception of them worse. After getting a second opinion from another dentist I am even more displeased and upset with Bright Now Dental. They took little time to care for me or my dental hygiene and were onl... read more
Business response:
Hi Alexi, Thank you for sharing your feedback with us. We’re sorry your experience wasn’t a positive one. If you’d like to provide us additional details, please contact us directly at charlotte@brightnow.com.
Most poorly run operation ever! Over an hour late on appointments..no real explanation or reason. Told that sometimes folders get put in a stack in different order and they just take whoever. After having taken a child out of school for an appointment and leaving work to get the child there..to wait over an hour for an appointment is unacceptable. Will not be coming back again.
Business response:
Hi Jon, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
call center told me one visit then office splits it in two. i was told one price to pay then was charged an additional price. when i questioned the price i was given a hand written note instead of an invoice. dentist and xray was nice but front desk was rude on entry and exit
Business response:
Hi A.j., Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you’d like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
My experience was traumatizing. I chose this place because of the 5 star ratings it had on google. I did not have a good experience The girl who took my xrays seemed very inexperienced and the dentist carelessly stabbed me inside the cheek (I've had these shots before and this was the worst) with a needle. Completely missing where the pain was only to fill up my entire cheek. Then proceeded to file and poke at my infected tooth. And was not very pleasant. This was a start to a process that I was terrified of. It ... read more
Business response:
Hi Alicia, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you’d like to reach out to us, please contact us directly at charlotte@brightnow.com.
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 76,827 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 7:00 a.m.