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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely rude and unprofessional staff who made it clear that their priority was getting off on time and not addressing the dental emergency I came in to be seen for. The receptionist I believe her name was Janet was especially rude and proceeded to not only talk down to me but also the insurance representative she reluctantly called on my behalf. I will NOT be visiting this office or any like it again. Huge disappointment.
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Worst dental experience of my life. Unprofessional, not thorough at all, worst care I’ve ever experienced anywhere. I’m surprised they can pass themselves off as a dental clinic. I’ve never heard of a hygienist being allowed to determine whether of not a patient “needs” to be examined by the doctor. I’m sorry, did you go to dental school? I’ve also never heard of a “dentist” mistaking tartar for fluorosis. What in the actual heck?!? My husband, our four kids, and I will absolutely never give them our business again. Their “r... read more
Not happy at all with Bright Now Dental in Federal Way. My son got his braces today $3176 out of pocket and not even an hour after he was done the whole top row comes off? Now how am I supposed to be confident in your work for the next 2 years. Only giving a small maybe 20 minute window of time for him to come back today to get them fixed at that so now he can't get the top redone until next week. Not sure if I want to continue this business with them anymore. 😡🤬 www.facebook.com/brightnowdental
You have to add a star for your comment to post so that is the only reason I rated them. Kristen is Very Rude office personal. We will not being using this dental office.
Low to absolutely No people skills, not really a friendly atmosphere, as the staff is pushy,condescending, and poor follow up skills. Wrong information was given to me...non-professionals. Even had a hygienist cancel on me last minute, and diagnosed me for something that was NEVER explained to me as an emergency, it was down played as non-emergency, so they seemingly the business would profit from it, by keeping me coming back for lack of preventative treatment. I would only recommend this place if you want an terrible expe... read more
Business response:
Hi Miguel, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
After them calling me and having to reschedule a simple teeth cleaning THREE times, I go to my appointment today and the place is closed! 4 messages confirming my appointment and there’s not even a soul here! Just a huge waste of time!
Business response:
Hi Evie, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into this matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
After calling my dental insurance company today to file a quality of service complaint (again) I found out that there are 3 dental offices in Seattle who take my insurance. After the insanity that is dealing with my current office, either one has got to be better. Weeks ago when I set the appointment to have my wisdom teeth removed we at the same time set an appointment to have a filling replaced and the receptionist assured me this would be fine since I would already be heavily medicated. I then asked for a printout estima... read more
Business response:
Hi Gwen, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into this matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
This place is worst place ! always over schedule and wait for hours after your appointment time ,people walk out all the time .done the root canal and crown here and the crown fall off 2 in less than 1 year ! even is litter cheaper but no a good dentist after all .
Business response:
Hi Grace, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into this matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
The appointment (only for cleaning)was at 1, we arrived 20 minutes early and the took hours, they see like 4 people at the same time, a simple appointment turn in a 3.5 hours. No respect for other people time.
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.