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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited an hour. There was another costumer that was waiting and she left. Too long of a wait. What is the reason to make an appointment if you have to wait over an hour
Business response:
Hi Blerina, Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. Please contact me directly at Charlotte@brightnow.com if you would like to provide any additional information. Thank you, Charlotte
Waited in the room for 3 hours for the doctor to see me. When she walked in she said she didn't even know I was in the room waiting. While waiting, I heard a dental assistant using profound language talking to a coworker. After 3 hours of waiting the doctor came back to tell me there was nothing she could do and I would have to come back next week to see someone else. Needless to say I wasted my time and money at Bright Now Dental! I would not even recommend this place to my least favorite person!
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Staff was very polite. Service was very prompt. Unfortunately it seems they were just looking to make make a profit off me. I went in for teeth whitening and they gave me an estimate for $1836 in other stuff. Like replacing my old fillings which are fine. I highly doubt I need fillings replaced just to get teeth whitening. They did recommend a deep cleaning which I agree with, however not at $256 per quadrant ($1024), seriously?
We waited over an hour past our son's appointment time to not even get his teeth cleaned. I had to fill out additional paperwork and wasn't told about parents not being allowed back after the initial exam. There's no way I would recommend Bright Now Dental to anyone who has an option to go elsewhere. At least 3 other families had to fill out additional paperwork and 5 other families were not made aware of the "standard pediatric dentist policy"!
they filled in a cavity supposedly that I had and now I'm left with a hole in my tooth wasn't filled right felt weird Biting Down now I've been opened full my mouth
they are rude and left me waiting for an hour for my appointment.
Business response:
Hi Melanie, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Do not go here. Horrible experience
Business response:
Hi Maddy, I'm so sorry that your experience with us was not positive. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
By returning the money that we paid for a third crown that was not done at all!!!!
The dental offices are fine... phone customer service HORRIBLE! On hold for 56 minutes for "brief hold" (the recording says that) and then the office disconnected me. What would an "extended hold" look like?
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,452 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is open now. It will close at 5:00 p.m.