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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
their front staff has horrible customer service especially shanna. they are rude and condescending. they are very unorganized. they almost caused a medical malpractices incident. I would give them zero stars
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Dr. Zarrabi was AMAZING. I have SEVERE anxiety and he was very calm, very gentle, very understanding. Made sure I understood every step, kept reassuring me that if we needed to stop we could, checked in with me several times to see if I wanted to proceed, made sure I had enough local for the area he was working on, etc. He made it a lot less terrifying. Cannot recommend him enough for an oral surgeon.
I called for an appointment on a Monday because I was having pain in my lower left jaw. Was given an appointment for the next day. Went to appointment and told them I was having pain. They told me well fillings take time to heal, told them they haven’t even done that side yet. She then went to look at the xrays of those teeth, said there wasn’t any. I know they were done bc how were they gonna do the fillings in that side if they didn’t have them? So they then just started doing the fillings in my front teeth, not the reason... read more
When you come for an appointment, you don’t wait long and the hygienist and dentist listens to your concerns
My experience was horrible. I would not recommend going here to my friends or family. I found questionable codes on my estimate and invoice. I contact another dentist office for clarification they let me know 0000 isn’t real it’s just made up ($450). They request me to move my appointment from 1 pm in the afternoon to 3pm. I agree to the change. They reach out to me that day to see if I can come in at 2:30pm they have an earlier opening. I get the voicemail at 2pm. At 2pm I call in to let them know I can be there by 2:30pm. ... read more
Business response:
Hi Scott, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Terrible, terrible service!!! My daughter had appointment for a cleaning ,that was made 6 months in advance. We received 3 notifications to confirm her appointment at the time it was suppose to be. We arrived at the office on time. The office wasn’t even opened. Unbelievable!! Really?! Sometime in the last 6 months the office hours changed. So why no phone call?? Why no notice at all?? Even with the automated service?? No brainer to let patients know of this a head of time. I’m pretty positive My daughter was Not the only on... read more
Just like all ‘mall dentists’ they add upfront ‘recommended’ deep cleaning for a ton of money. Had my teeth cleaned 3 months ago at a real dentist and no mention of fee cleaning. And by recommenced is required. Just to get more money . Aspen, chestnut what ever all the same. Don’t use them
Business response:
Hi Nancy, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Horrible customer service! Charged for services not rendered! Refused to due cleaning because they were too busy when I had scheduled it. Told my child “you should brush better” when she complained of pain Dentist couldn’t read X-rays!
I've been a patient at this office for a very long time. My entire family goes here. They have been messing up so much in the last Toni the office manager had called asked if I could move it to 3 pm. So we agreed. Then the texts kept stating 4 pm and we called, my husband was assisting me. Toni herself said yes it is at 3 pm. The weekend the texts were again saying 4 pm. I called to verify the appointment time on the day of the appointment and she said it was always for 4 pm. No TONI it was originally scheduled for 2 pm and ... read more
Business response:
Hi Lidia, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.