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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made the appointment over the phone, giving my insurance plan. Everything was great, they even called back and made my appointment for surgery the same day. . Get there and the receptionist (Johnson) wants to talk to me and the WHOLE waiting area. My insurance is no longer acceptable, and I would have to pay cash up front to be seen. . I left with EVERYONE in the waiting area knowing why. The receptionist evidently has never heard of the HIPPA law.
Business response:
Hi Kim, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
4 visits in the last 2 years and had to wait 30-60 minutes to be called in each time, no matter what time of day!
4 visits in the last 2 years and had to wait 30-60 minutes to be called in each time, no matter what time of day!
Not satisfied with the service their equipments are terrible
Business response:
Hi Mariflor, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Not satisfied with the service their equipments are terrible
New patient, first time using Bright Now, terrible service. Had an appt waited 40 mins no DR. Asked what is the purpose of making an appointment if your not going to be seen, answer wait another 15mins.. Not acceptable! People do work in Florida and my time is important!
Business response:
Hi Ken, I'm so sorry that your experience with us wasn't a positive one. Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Look, I know that it’s a place people go when they are low on funds, or have no insurance. That doesn’t give the receptionists the right to act like they make minimum wage. Start by hiring people without sticks up their butts. I went in as a first patient visit, so I got the low price of $30. I knew it wasn’t going to be anything magical. But I had some pain, and wanted to get it checked out. I received Doctor. Jay?... he gave me this big show about how I need this, this, and this done. I told him I had no insurance and I’ll... read more
Business response:
Hi Nathan, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Charlotte, Charlotte, Charlotte. You are guilty. Billing for services or products provided which are not medically necessary, billing for services or products that are not provided, billing for a higher level of service than is warranted (“upcoding”). I too, am a victim of the malpractice taking place at Bright Now! Dental on Jamacha Road in El Cajon: $1500 out-of-pocket expense for Bone Graphs that are not medically necessary, or they refuse to pull wisdom teeth that's covered by insurance. $130 out-of-pocket expense for ... read more
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message so we can address the situation. Would you be able to email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
Bring your own chair and prepare to sit for an hour.
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,927 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.