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Bright Now! Dental: Social Roll-Up

4.2
  • Dentists
  • Phoenix, AZ

About this business

DentalDentists

Location details

2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 2:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.272,529 reviews
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Xio Changed's profile image
Xio Changed 
7 years ago

My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices. 

Business response:

Hi Xio, Thank you for taking the time to leave us a review. We strive to provide a clear explanation of every aspect of your visit. If you have specific questions regarding the services you were charged for, please contact Charlotte@brightnow.com, so we can personally attend to your concerns. Thank you, 

Xio Changed's profile image
Xio Changed 
7 years ago

My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices. 

Joseph Oscar Bordelon's profile image
Joseph Oscar Bordelon 
7 years ago

first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more

Joseph Bear's profile image
Joseph Bear 
7 years ago

first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more

Anton Romanov's profile image
Anton Romanov 
7 years ago
Kevin Peterson's profile image
Kevin Peterson 
7 years ago

My experience was similar to other reviewers I have read on Yelp regarding the aggressive "upselling" technique by this office. After being rescheduled twice, I finally had my dentist appointment this morning. My appointment was for only a routine cleaning. After the dentist looked at my teeth, he told me I would need a "deep cleaning" procedure. (Of course, this procedure is much more expensive than a routine cleaning). After what I interpreted as several attempts to scare me into agreeing to the procedure, I told him that ... read more

Business response:

Hi Kevin, Thank you for taking the time to leave us a review, we're sorry your experience with us wasn't a positive one. Id you'd like to provide us additional information, please email me directly at Charlotte@brightnow.com. We'd like to follow up with both you and the office you visited. Thank you again, 

Kevin Peterson's profile image
Kevin Peterson 
7 years ago

My experience was similar to other reviewers I have read on Yelp regarding the aggressive "upselling" technique by this office. After being rescheduled twice, I finally had my dentist appointment this morning. My appointment was for only a routine cleaning. After the dentist looked at my teeth, he told me I would need a "deep cleaning" procedure. (Of course, this procedure is much more expensive than a routine cleaning). After what I interpreted as several attempts to scare me into agreeing to the procedure, I told him that ... read more

Louise Jones's profile image
Louise Jones 
7 years ago

Horrible service. Rude receptionist. Left me waiting for an hour, despite having a confirmed appointment. Dr. Mason is great, but his support staff is rude, unorganized, and incompetent. 

Business response:

Hi Louise, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We thank you for your feedback as it will help us improve future visits. Please contact Charlotte@brightnow.com with any additional information, so we can follow-up with both you and the office you visited. Thank you, 

Louise Jones's profile image
Louise Jones 
7 years ago

Horrible service. Rude receptionist. Left me waiting for an hour, despite having a confirmed appointment. Dr. Mason is great, but his support staff is rude, unorganized, and incompetent. 

Business response:

Hi Louise, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We thank you for your feedback as it will help us improve future visits. Please contact Charlotte@brightnow.com with any additional information, so we can follow-up with both you and the office you visited. Thank you, 

Frequently asked questions about Bright Now! Dental: Social Roll-Up

How is Bright Now! Dental: Social Roll-Up rated?

Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,529 reviews. 

When is Bright Now! Dental: Social Roll-Up open?

Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.