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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices.
Business response:
Hi Xio, Thank you for taking the time to leave us a review. We strive to provide a clear explanation of every aspect of your visit. If you have specific questions regarding the services you were charged for, please contact Charlotte@brightnow.com, so we can personally attend to your concerns. Thank you,
My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices.
first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more
first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more
My experience was similar to other reviewers I have read on Yelp regarding the aggressive "upselling" technique by this office. After being rescheduled twice, I finally had my dentist appointment this morning. My appointment was for only a routine cleaning. After the dentist looked at my teeth, he told me I would need a "deep cleaning" procedure. (Of course, this procedure is much more expensive than a routine cleaning). After what I interpreted as several attempts to scare me into agreeing to the procedure, I told him that ... read more
Business response:
Hi Kevin, Thank you for taking the time to leave us a review, we're sorry your experience with us wasn't a positive one. Id you'd like to provide us additional information, please email me directly at Charlotte@brightnow.com. We'd like to follow up with both you and the office you visited. Thank you again,
My experience was similar to other reviewers I have read on Yelp regarding the aggressive "upselling" technique by this office. After being rescheduled twice, I finally had my dentist appointment this morning. My appointment was for only a routine cleaning. After the dentist looked at my teeth, he told me I would need a "deep cleaning" procedure. (Of course, this procedure is much more expensive than a routine cleaning). After what I interpreted as several attempts to scare me into agreeing to the procedure, I told him that ... read more
Horrible service. Rude receptionist. Left me waiting for an hour, despite having a confirmed appointment. Dr. Mason is great, but his support staff is rude, unorganized, and incompetent.
Business response:
Hi Louise, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We thank you for your feedback as it will help us improve future visits. Please contact Charlotte@brightnow.com with any additional information, so we can follow-up with both you and the office you visited. Thank you,
Horrible service. Rude receptionist. Left me waiting for an hour, despite having a confirmed appointment. Dr. Mason is great, but his support staff is rude, unorganized, and incompetent.
Business response:
Hi Louise, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We thank you for your feedback as it will help us improve future visits. Please contact Charlotte@brightnow.com with any additional information, so we can follow-up with both you and the office you visited. Thank you,
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,529 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.