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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a patient from the Issaquah branch office for more than 8 years. I called canceling an appointment less than 48 hours because I was sick and didn't want to spread my bug around and they are charging me $100 for canceling less than 48 hours. They blame it was the second time I canceled an appointment less than 48 hours what is not true. Shame on you bright dental to lose a long term patient because you can give exceptions.
I was a patient from the Issaquah branch office for more than 8 years. I called canceling an appointment less than 48 hours because I was sick and didn't want to spread my bug around and they are charging me $100 for canceling less than 48 hours. They blame it was the second time I canceled an appointment less than 48 hours what is not true. Shame on you bright dental to lose a long term patient because you can give exceptions.
2-21-2019........And as of today it still was not made right and the state dental board did not make them make it right.....Bright now Dental in Lorain, what can I say after 1surgeon 2dentists and they wanted me to go to a 3rd, over $10k later and an over bite on top and buck teeth on bottom plates. I can not even eat or lick my lips without almost losing my bottom plate. I should have known better when the first dentist quit, not to proceed. I did and now they say there is nothing more they can do for me. Not true they sure... read more
Business response:
Hi Fran, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. Would you be able to reach out to me directly at Charlotte@brightnow.com to further assist you? Thank you,
2-21-2019........And as of today it still was not made right and the state dental board did not make them make it right.....Bright now Dental in Lorain, what can I say after 1surgeon 2dentists and they wanted me to go to a 3rd, over $10k later and an over bite on top and buck teeth on bottom plates. I can not even eat or lick my lips without almost losing my bottom plate. I should have known better when the first dentist quit, not to proceed. I did and now they say there is nothing more they can do for me. Not true they sure... read more
Worst dental experience in our lives, hands down. *This* is what you get with under-regulated, for-profit healthcare. Over a YEAR now to have a SINGLE TOOTH implant completed, and my wife, an MS sufferer who does NOT have time to waste with *dental work*, is still having trouble EATING SOLID FOOD because your doctors apparently don't work well as a team and cannot cooperate on implant hardware?? Your hardware(or the install) is faulty and yet you have shifted the burden for this on *us* by forcing us to travel to your re... read more
I have been terrified of the dentist since a child and have neglected my teeth until the pain became too much. Went in, discovered I need 4 root canals and they referred me to a specialist- all well and good. But I will not be seen for a full month- which I can understand, however it feels like someone is ripping my ear off and the pain is unbearable. My insurance and primary care physician all said the dentist should be able to prescribe me something as tylenol and motrin do little. Thanks for treating me like I am some kin... read more
Business response:
Hi Nick, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. It is our priority to treat everyone with care and respect. Would you be able to reach out to me personally at Charlotte@brightnow.com? We'd like to reach out to the office, Thank you,
They called twice in two weeks to reschedule appointments for both my daughter and myself. The first time no dentist available after arriving to scheduled appointment, second time the dentist called off. We were out the door heading to appointment when they called wanting to reschedule again. Move on you don't want to waste your time. I've wasted two days with this failure of a location! Let this be a warning and I hope you don't waste your time either! (They don't even deserve the one star)
Business response:
Hi Mark, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We will be following up with the office and if you'd like to leave me additional information, please email me at Charlotte@brightnow.com. Thank you,
Now i understand why this place have 2 stars...have to leave in the middle of my appointment. ABSOLUTELY RUDE, UNPROFESSIONAL, UNWELCOMING STUFF. Should read reviews before I went there. Respect yourself and don't even call this place. Even it was so easy to schedule the appointment here (in the same day). Probably because nobody wants to be in this place and all patients leaving for a professional and nice place.
Business response:
Hi Lusy, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We'd like to follow up with the office. Would you be able to provide me additional details at Charlotte@brightnow.com. We appreciate your feedback, Thank you,
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,529 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.