This profile has been claimed by the business owner or representative.
Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been terrified of the dentist since a child and have neglected my teeth until the pain became too much. Went in, discovered I need 4 root canals and they referred me to a specialist- all well and good. But I will not be seen for a full month- which I can understand, however it feels like someone is ripping my ear off and the pain is unbearable. My insurance and primary care physician all said the dentist should be able to prescribe me something as tylenol and motrin do little. Thanks for treating me like I am some kin... read more
Business response:
Hi Nick, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. It is our priority to treat everyone with care and respect. Would you be able to reach out to me personally at Charlotte@brightnow.com? We'd like to reach out to the office, Thank you,
They called twice in two weeks to reschedule appointments for both my daughter and myself. The first time no dentist available after arriving to scheduled appointment, second time the dentist called off. We were out the door heading to appointment when they called wanting to reschedule again. Move on you don't want to waste your time. I've wasted two days with this failure of a location! Let this be a warning and I hope you don't waste your time either! (They don't even deserve the one star)
Business response:
Hi Mark, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We will be following up with the office and if you'd like to leave me additional information, please email me at Charlotte@brightnow.com. Thank you,
Now i understand why this place have 2 stars...have to leave in the middle of my appointment. ABSOLUTELY RUDE, UNPROFESSIONAL, UNWELCOMING STUFF. Should read reviews before I went there. Respect yourself and don't even call this place. Even it was so easy to schedule the appointment here (in the same day). Probably because nobody wants to be in this place and all patients leaving for a professional and nice place.
Business response:
Hi Lusy, Thank you for taking the time to leave us a review. We're sorry your experience with us wasn't a positive one. We'd like to follow up with the office. Would you be able to provide me additional details at Charlotte@brightnow.com. We appreciate your feedback, Thank you,
My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices.
Business response:
Hi Xio, Thank you for taking the time to leave us a review. We strive to provide a clear explanation of every aspect of your visit. If you have specific questions regarding the services you were charged for, please contact Charlotte@brightnow.com, so we can personally attend to your concerns. Thank you,
My husband came and they gave one price then it changed to another. The bill was double then what it was mentioned. He had a follow up and the priced changed again. He left with a major super big bill then a few months later past he gets an invoice and he has to pay even more. Like really. Not coming here any more. I feel they just create prices as they go. Dont get me the facility is clean but not organized with prices.
first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more
first id like to point out im a father of four , im 47 years old and married 18 years so i consider myself a calm respectful adult and citizen , so you can imagine my shock after the experience im about to discribe i woke up 12-20-17 with a cracked tooth in incredible pain like ive never felt , i explained this over the phone and was given a 2pm appointment i arrived at 1:45 and was seated at 2:30? once seated i waited until 3:15 before i was approached about my situation , after a consultation i was told we will remove the... read more
My experience was similar to other reviewers I have read on Yelp regarding the aggressive "upselling" technique by this office. After being rescheduled twice, I finally had my dentist appointment this morning. My appointment was for only a routine cleaning. After the dentist looked at my teeth, he told me I would need a "deep cleaning" procedure. (Of course, this procedure is much more expensive than a routine cleaning). After what I interpreted as several attempts to scare me into agreeing to the procedure, I told him that ... read more
Business response:
Hi Kevin, Thank you for taking the time to leave us a review, we're sorry your experience with us wasn't a positive one. Id you'd like to provide us additional information, please email me directly at Charlotte@brightnow.com. We'd like to follow up with both you and the office you visited. Thank you again,
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,929 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.