This profile has been claimed by the business owner or representative.
BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Please excuse any inconvenience. Your feedback is invaluable to us. We want to make this right. Please contact us at (513) 463-6003.
Business response:
We apologize for any inconvenience you experienced. Please feel free to reach out to us at (513) 463-6003. Thank you for your feedback.
Business response:
We apologize for any inconvenience you experienced. Please feel free to reach out to us at (513) 463-6003. Thank you for your feedback.
We usually have a good experience at Bru Burger, but on this occasion the floor was so slippery from grease and people tracking in water due to rainy weather that you could hardly walk without slipping. Burgers were not cooked to order and 2 of the 3 came out raw but no time to send back and have cooked properly.
Business response:
Your feedback is invaluable to us. We apologize for the slippery floor and undercooked burgers you experienced. Please feel free to reach out to us at (513) 463-6003 to discuss this further.
Normally frequent once a month and always has been good. This time around the floor was extremely slick and the service was not quite what we were accustomed to.
Business response:
We're sorry to hear about your recent experience at BRU Burger Bar. Please feel free to reach out to us at (513) 463-6003 to discuss your concerns further. Thank you for bringing this to our attention.
A group of us went for lunch and they had no heat! Everyone has to wear their winter coats the entire time. Our server was very sweet and kept our drinks filled, but it took at lease 40 minutes to get our food and it was lukewarm by the time we got it.
The place was freezing! They knew they had heating issues and should have warned us prior to our arriving! As we fad a show to make we could not make alternate arrangements! Very disappointed as I don’t like eating with a winter coat on!
The food at Bru Buger was nice, well cooked burger and crispy fries. The major problem was the service. I dont blame our individual waitress but the scheduling. The restaurant was way too crowded for the kitchen to keep up. It took 30 minutes to have a glass of wine poured and over an hour from arrival to receiving any food and an extra 15 minutes for fries (the kitchen ran out of french fries in a burger centric restaurant). We had tickets for a show 1.5 hours after our reservation time, which we mentioned on the res... read more
Waitress was sweet but the food was unimpressive.
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 7,168 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is closed now. It will open at 11:00 a.m.