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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The turkey burger was flavorless. I had been several times & this was my first experience with tasteless food.
They were out of a lot of items. It was pretty weird. The host was incredibly rude. Our server either was new or never trained. She was nice and was trying. I don’t fault her.
Business response:
Hi there. We apologize that you did not enjoy your experience this time around. We very much appreciate you bringing these instances to our attention and assure you they will be corrected. We hope to welcome you back so that we can make things right. Thank you for the review.
Business response:
Hi Kelly. Thank you for the feedback and for taking the time to leave a review. We are sorry this experience with us was not up to par, please leave us some further information so that we know how to improve for next time.
The Bleu Burger was very tasty and very messy. My hands were completely covered with an oily mixture by the time I was finished. The floors were unusually slippery - not with liquid, but because of the finish on the flooring material.
Business response:
Hi there. We are so glad to see you enjoyed the burger and very much appreciate the other feedback as well. Thank you for bringing the slippery floors to our attention, we will look into it. We hope to see you again soon!
Business response:
Hi Bruce, I am so sorry to here you had a bad experience with us. Please reach out to our email at brucincy@crgdining.com so we can do our best to fix this problem!
Our waitress made us seem unwelcome the entire time. We felt rushed and our food was cold and tasted old. We paid $45 for 2 sandwiches and 1 drink, without sides.
Business response:
Hi Kaitlyn, I am sorry your experience with us was not ideal. We would love to hear more about your experience and see what we can do to fix it for next time. Please reach out at brucincy@crgdining.co m.
Burgers were expensive and not very good. Also the tables outside were dirty.
Business response:
Hi Samantham Thank you for providing your feedback and letting us know about this issue, Samantham. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (513) 463-6003 and we'd be happy to help you out. Cheers, BRU Burger Bar
Went for burger week. We got the cranberry salad, onion rings, burgers and fries. Everything was good except the burger which were extremely greasy and bland. I think they forgot to season the meat at all.
I sat at the front for at least 5-10 min with no one asking if I needed help and then finally I had to ask a server, what do you think I'm standing here for
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 6,938 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is open now. It will close at 10:00 p.m.