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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Tanner is always helpful and friendly. On this visit he was able to get my car in on short notice to fix a tire and I really appreciate it!
Business response:
Thank you for your feedback. We are glad Tanner was able to assist you quickly and provide friendly service. We appreciate your continued trust in us! Customer Relations Manager customerservice@purdygroupusa.com
Happy Holidays Happy Holidays Happy Holidays Happy Holidays Happy Holidays Happy Holidays Happy Holidays Happy Holidays
Business response:
Happy Holidays to you too! Wishing you a joyful and safe season! Customer Relations Manager customerservice@purdygroupusa.com
I have already did an evaluation, and said Russ was very helpful, polite and explained what to expect on my next checkup.
Business response:
Thank you for your feedback. We are glad Russ was helpful and took the time to explain what to expect at your next checkup. We appreciate you choosing us for your vehicle care. Customer Relations Manager customerservice@purdygroupusa.com
I love this dealership the employees are professional, and very friendly John Gray sold me my car and has been so helpful with any questions I have. I try to always stop by and give him a great hello.
Business response:
Thank you for your kind words! We are glad to hear John has been helpful and friendly throughout your experience. We appreciate your continued support and look forward to seeing you again soon. Customer Relations Manager customerservice@purdygroupusa.com
Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car.
Business response:
Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com
Attentive about his job and the customer service experience. Helpful, Kind, Friendly and Respectful to me and everyone he works with!
Business response:
Thank you for sharing your experience. We are glad to hear the team provided attentive, kind, and respectful service. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Gian was great. We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not payments or other xx number. I’d be happy to return and buy again. F&I was also great. Put out my options and clearly explained them and didn’t try any high pressure tactics to move products.
Business response:
Thank you for sharing your experience. We are glad Gian was able to provide a smooth, straightforward process and offer great value on your trade. It’s also good to hear our finance team made everything clear without any pressure. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Awesome deal. Perfect vehicle. Everyone that I dealt with was friendly, knowledgeable, and efficient. My finance dealings were smooth as silk. Awesome experience all around.
Business response:
Thank you for the positive feedback! We are glad to hear you are happy with your vehicle and that our team made the process smooth and enjoyable. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com
I had an appointment at 8;00 am . I saw the waiting room empty twice before I left at 12:30 pm. Why?
Business response:
Thank you for sharing your experience. Waiting for an extended time is understandably frustrating. We aim to manage appointments efficiently, but sometimes unexpected delays occur. Your feedback will be used to review our scheduling and communication practices to serve our customers in the future. Customer Relations Manager customerservice@purdygroupusa.com