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Cafe Central
- Reno, NV
About this business
Location details
407 N Virginia St, Fl 2, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If I could give no stars I would. On July 2nd at 6am they served me toast that was molded bread. That speaks volumes. The customer service sucks. Michele or Melissa I think was her name was rude. My server Beatrice was on break and she yelled at her from across the room, where she was eating breakfast to come help me. Where is the customer service. The Row you gotta do better.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
The server failed to take any kind of drink order. A member of my group has some serious food allergies and he wasn't remotely interested if finding out what they were. We had to hunt down a manager to make sure the kitchen was actually aware. The French Dip I had was supposed to have a garlic aioli on it. It may have been in the same room but it definitely wasn't on the sandwich which was bland. The fried rice another person had was good, and my fries were crispy, but that was it.
Business response:
We are sorry to hear about your experience. The allergy concern and service issues are unacceptable.
Dry azz tuna on stale bread that was supposed to be toasted. Yuck!!!! Service was friendly and the cafe was clean and inviting but the food is very low quality
Business response:
We sincerely apologize for the disappointing food quality you experienced during your visit. The dry tuna and stale bread that was supposed to be toasted clearly did not meet the standards you expected, and we completely understand your frustration with this unacceptable meal. We truly appreciate you taking the time to acknowledge our friendly service and clean, inviting cafe atmosphere, as these are important aspects of the dining experience that our team works hard to maintain. However, we recognize that good service and a... read more
Isaac F. (Food: 05.21.26; I ordered pan cakes scramble eggs w/bacon, pancakes nice and hot, eggs cold and over cooked. 05.22.26; Cinnamon Toast, cold would not melt the butter. 05.23. 26, order the Loaded BBQ Pull Pork Baked Potato with cheese and sour cream. A red flag should have went off when I noticed that the sour cream was not melting. But I ate it anyway. The pull pork was not warm and the potato wasn't tender or hot. This was my last night in Reno for the USBC Open Championship. I awoken sweating and nausea, at 4:0... read more
Business response:
We are deeply disappointed to hear about your food temperature issues and the illness you experienced during your stay with us. Your experience with the cold pancakes, overcooked eggs, cold cinnamon toast, and improperly heated loaded BBQ pulled pork baked potato falls far short of our standards. We understand how concerning it must have been when you noticed the sour cream was not melting, and we sincerely regret that you became ill afterward, experiencing nausea and digestive issues that continued through your travel and s... read more
Went to your restaurant last night with my husband and his friend. They ordered the wonton noodle soup which came without noodles and I ordered the Mongolian beef which came without rice. They said the kitchen was closing and they couldn't do anything about the noodle or rice . Why would you sell those two items and not have the rice or the noodles. And how can u eat Mongolian beef with out rice. the good thing about your restaurant was the waitress. She was very friendly and very nice.
Business response:
We sincerely apologize for falling short of your expectations during your visit last night with your husband and his friend. Missing noodles from the wonton noodle soup and rice with the Mongolian beef is completely unacceptable, and we understand how disappointing this must have been for your dining experience. The fact that these essential components were missing from your dishes is not the standard we strive to maintain. We recognize that Mongolian beef without rice and wonton noodle soup without noodles significantly imp... read more
Service was honestly the best part of our experience here. The woman helping us was very kind, attentive, and welcoming. Unfortunately, the food just didn't have much flavor. The nachos tasted like canned cheese was used, and while the salad itself was decent, it was completely drenched in dressing and cheese. Overall, the food was disappointing and not something we'd come back for, but the service was great.
Business response:
We regret to learn about your disappointing food experience during your visit with us. We appreciate you taking the time to recognize our staff's kindness and attentiveness, as it means a great deal to us when our team's welcoming service is acknowledged. However, we are genuinely concerned to hear that the food did not meet your expectations, particularly regarding the flavor of the nachos and the preparation of the salad. Your feedback about the flavor and preparation issues is invaluable to us as we continuously work to i... read more
If you want hot food or coffee in the morning, this is not the place for you. I should've stayed at a Holiday Inn express
Business response:
We sincerely apologize for the cold food and coffee experience during your morning visit. We understand your disappointment with the temperature of our offerings, and we recognize that this did not meet your expectations for a quality dining experience. Your feedback about the cold food and coffee is valuable to us as we strive to improve our service standards.
After a long day of travel and bowling before hand, we were tired and needed to eat. Went to cafe central around 4 pm, waited 5 minutes for someone to seat us. Waited another 10 mins for server to even remotely notice us. Waiter went out of his comfort zone to serve us. Food came out fairly quick, Food wasnt all that great. On top of that a group of people came literally inches away from us while we were eating. Typical rude people out there. Prices very expensive from 3 years ago. Would avoid eating there. Try Brews Brother... read more
Business response:
We value your input regarding service delays and food quality. We understand your concerns and will address them.
We've eaten here several times and have been pleased however this last visit on 4/18/26 was very disappointing. The bacon was undercooked. The hashbrowns were overcooked. The entire meal was barely warm. The coffee was ok. The servers were great. For the price, we might have to rethink coming here again.
Business response:
We apologize for falling short of your expectations. Your concerns about food quality and temperature are noted.
Frequently asked questions about Cafe Central
How is Cafe Central rated?
Cafe Central has a 4.5 star rating with 3,131 reviews.
When is Cafe Central open?
Cafe Central is open now. It will close tomorrow at 12:00 a.m.