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407 N Virginia St, Fl 2, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stopped by for dinner Monday night, July 4th weekend. We knew it was going to busy and it was. It took about 15 mins to be seated & probably about the same amount of time for anyone to come get our drink and another 15 for food orders. The staff looked slammed so it was understandable. The kitchen must of been backed up as well since food took a while to come out. When food did come out, it was good. There wasn't anything to write home about. We would come again, just expect slow service.
Business response:
We appreciate you taking the time to provide your feedback, Belldandy. Your comments have been shared with the appropriate team.
This was a nice little café that was located inside our hotel. We ate here one morning for a quick breakfast. This place gets quite busy and we were in line for a while before we got seated. The service was really nice. The servers checked on us often. We both got breakfast items. My boyfriend got some pancakes And I got some French toast with eggs and sausage. Everything was delicious. I do wish they gave us a little more eggs and sausage with the meal. I recommend trying this place. But I would expect to be waiting possib... read more
Business response:
Thanks for your review, Laura. We are pleased to hear you enjoyed dining with us at Cafe Central.
The server was great. We ordered breakfast at 8am the food was terrible. Even the server noticed we didnt touch our food, but it wasnt his fault, he was great. The food came out about 2 minutes after ordering and that should have been a sign. The sauage was warm inside but didnt taste right. The biscuits were stale and the scrambled eggs were watery underneath with dark orange spots that im guessing was cheese they tried to take off? I ended up not eating them. Again, Great service, the stars are for him. The kitchen needs... read more
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future.
This is the worst place in Reno. From the hostess being very rude to my breakfast was awful. I went there on 8/5 and the only thing that was good there was the waiter. He was trying with what he had. He was overworked and the food was terrible. French Toast had a lot of salt in it, eggs undercooked and bacon overcooked. I will never go back.
Business response:
We apologize for any inconvenience during your visit. Your feedback is valuable to us.
Waited to be seated for 10 minutes the gentleman behind me left due to long wait. I was seated given a water and waited about 10-15 minutes to be helped. The young lady that helped be was kind and welcoming. Not what I expected, not on my list of places recommend
Business response:
We sincerely apologize for falling short of your expectations during your visit. We completely understand how frustrating it must have been to wait 10 minutes just to be seated, and then an additional 10-15 minutes before receiving proper assistance. That is certainly not the experience we want for our guests. We are glad to hear that the young lady who assisted you was kind and welcoming, but we acknowledge that the long wait and slow service are deeply concerning and something we take very seriously. We are sorry that this... read more
I just left Café Central. I ordered my eggs over medium, but they came with the whites runny and undercooked. I asked the waitress if I could get scrambled instead because I couldn't eat undercooked eggs. She was not apologetic for the raw eggs and said she didn't think she could trade them out. Mind you I did not take one bite of these eggs. She walked off irritated while I was in mid sentence when she came back later I asked her why she wouldn't change them out she got irritated again and walked off with my whole plate. Th... read more
Business response:
We sincerely apologize for the inconvenience you experienced during your visit to Café Central. The situation you described, receiving undercooked eggs after ordering them over medium, and then not having the issue properly addressed, is completely unacceptable and falls far below the standard of service we expect from our staff. You were absolutely right to ask for a replacement, and the way the waitress handled your request by walking away while you were still speaking and returning with the same unacceptable plate was tru... read more
If I could give no stars I would. On July 2nd at 6am they served me toast that was molded bread. That speaks volumes. The customer service sucks. Michele or Melissa I think was her name was rude. My server Beatrice was on break and she yelled at her from across the room, where she was eating breakfast to come help me. Where is the customer service. The Row you gotta do better.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
The server failed to take any kind of drink order. A member of my group has some serious food allergies and he wasn't remotely interested if finding out what they were. We had to hunt down a manager to make sure the kitchen was actually aware. The French Dip I had was supposed to have a garlic aioli on it. It may have been in the same room but it definitely wasn't on the sandwich which was bland. The fried rice another person had was good, and my fries were crispy, but that was it.
Business response:
We are sorry to hear about your experience. The allergy concern and service issues are unacceptable.
Dry azz tuna on stale bread that was supposed to be toasted. Yuck!!!! Service was friendly and the cafe was clean and inviting but the food is very low quality
Business response:
We sincerely apologize for the disappointing food quality you experienced during your visit. The dry tuna and stale bread that was supposed to be toasted clearly did not meet the standards you expected, and we completely understand your frustration with this unacceptable meal. We truly appreciate you taking the time to acknowledge our friendly service and clean, inviting cafe atmosphere, as these are important aspects of the dining experience that our team works hard to maintain. However, we recognize that good service and a... read more
Cafe Central has a 4.5 star rating with 3,236 reviews.
Cafe Central is open now. It will close tomorrow at 12:00 a.m.