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Cafe Central
- Reno, NV
About this business
Location details
407 N Virginia St, Fl 2, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Isaac F. (Food: 05.21.26; I ordered pan cakes scramble eggs w/bacon, pancakes nice and hot, eggs cold and over cooked. 05.22.26; Cinnamon Toast, cold would not melt the butter. 05.23. 26, order the Loaded BBQ Pull Pork Baked Potato with cheese and sour cream. A red flag should have went off when I noticed that the sour cream was not melting. But I ate it anyway. The pull pork was not warm and the potato wasn't tender or hot. This was my last night in Reno for the USBC Open Championship. I awoken sweating and nausea, at 4:0... read more
Business response:
We are deeply disappointed to hear about your food temperature issues and the illness you experienced during your stay with us. Your experience with the cold pancakes, overcooked eggs, cold cinnamon toast, and improperly heated loaded BBQ pulled pork baked potato falls far short of our standards. We understand how concerning it must have been when you noticed the sour cream was not melting, and we sincerely regret that you became ill afterward, experiencing nausea and digestive issues that continued through your travel and s... read more
Went to your restaurant last night with my husband and his friend. They ordered the wonton noodle soup which came without noodles and I ordered the Mongolian beef which came without rice. They said the kitchen was closing and they couldn't do anything about the noodle or rice . Why would you sell those two items and not have the rice or the noodles. And how can u eat Mongolian beef with out rice. the good thing about your restaurant was the waitress. She was very friendly and very nice.
Business response:
We sincerely apologize for falling short of your expectations during your visit last night with your husband and his friend. Missing noodles from the wonton noodle soup and rice with the Mongolian beef is completely unacceptable, and we understand how disappointing this must have been for your dining experience. The fact that these essential components were missing from your dishes is not the standard we strive to maintain. We recognize that Mongolian beef without rice and wonton noodle soup without noodles significantly imp... read more
Service was honestly the best part of our experience here. The woman helping us was very kind, attentive, and welcoming. Unfortunately, the food just didn't have much flavor. The nachos tasted like canned cheese was used, and while the salad itself was decent, it was completely drenched in dressing and cheese. Overall, the food was disappointing and not something we'd come back for, but the service was great.
Business response:
We regret to learn about your disappointing food experience during your visit with us. We appreciate you taking the time to recognize our staff's kindness and attentiveness, as it means a great deal to us when our team's welcoming service is acknowledged. However, we are genuinely concerned to hear that the food did not meet your expectations, particularly regarding the flavor of the nachos and the preparation of the salad. Your feedback about the flavor and preparation issues is invaluable to us as we continuously work to i... read more
If you want hot food or coffee in the morning, this is not the place for you. I should've stayed at a Holiday Inn express
Business response:
We sincerely apologize for the cold food and coffee experience during your morning visit. We understand your disappointment with the temperature of our offerings, and we recognize that this did not meet your expectations for a quality dining experience. Your feedback about the cold food and coffee is valuable to us as we strive to improve our service standards.
After a long day of travel and bowling before hand, we were tired and needed to eat. Went to cafe central around 4 pm, waited 5 minutes for someone to seat us. Waited another 10 mins for server to even remotely notice us. Waiter went out of his comfort zone to serve us. Food came out fairly quick, Food wasnt all that great. On top of that a group of people came literally inches away from us while we were eating. Typical rude people out there. Prices very expensive from 3 years ago. Would avoid eating there. Try Brews Brother... read more
Business response:
We value your input regarding service delays and food quality. We understand your concerns and will address them.
We've eaten here several times and have been pleased however this last visit on 4/18/26 was very disappointing. The bacon was undercooked. The hashbrowns were overcooked. The entire meal was barely warm. The coffee was ok. The servers were great. For the price, we might have to rethink coming here again.
Business response:
We apologize for falling short of your expectations. Your concerns about food quality and temperature are noted.
Service was good, the place was nice but the food we order was a disappointment. Order Pho and Nachos. Nachos with chicken strips there was barely any chicken mostly lots of jalapeño, was just disappointed with the price for it $17.99 I would expected to be more. Pho well only had a choice of 2 kind of meat choose one n the meatball $19.99. Well first and last visit on this trip.
Business response:
Apologies for any inconvenience with your food quality and portion sizes. We understand your disappointment with the nachos and pho pricing.
Went to the bar next to Cafe central Steve who was our server is the best bartender he made the best drinks and was so funny wish there were more bartenders like him highly recommend this bar and make sure you meet Steve he is the best didn't think about it at the time but wish we got a picture with him so we could post it and let everyone know how wonderful he is he treated us like family nicest guy and he knows his shit
Business response:
We are delighted to hear about your wonderful experience with Steve! He truly sounds like an exceptional bartender who made your visit special.
If you are out of options, you have a chance to gamble your stomach's future here. Was here for a weekend to compete at USBC Nationals across the street. The hotel is great. The food here... not so much. First, we came with 10 people total and tried to split up the tables to avoid gratuity fees and long orders and stress on the waiter. However, we ended up having to go at different times and sit far away from each other so we can pretend to be strangers. As far as the food, my friends order was burnt eggs and not edibl... read more
Frequently asked questions about Cafe Central
How is Cafe Central rated?
Cafe Central has a 4.5 star rating with 3,236 reviews.
When is Cafe Central open?
Cafe Central is open now. It will close tomorrow at 12:00 a.m.