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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Poor Service Department I scheduled an appointment for 8:30am Saturday morning to have an oil change and tire rotation. I arrived promptly at 8:30am. After 3 hours of waiting I finally inquired as to the status of my car only to find out they had not not touched it. To say this is poor is an understatement.
RUN FROM THIS DEALER .... REALLY YOU SHOULD RUN! ! ! Just purchased a 2015 Lincoln MKZ Hybrid. The sales guy Nick was very knowledgeable and overall an excellent salesman. When we were checking out Nick said "we have changed our policy and will mail you your owners manual and spare key". It is now 13 days later and nothing. I've spoken with Nick several times and he perpetuated the lie. So today I got Kenny on the phone, one of their customer service managers. He admitted that they lost the key and manual and that "they woul... read more
Typical car dealer stuck in time. Was called by dealership to look at a car that was really not for sale or to drive, waste of time. I guess they feel if the customer is there, they can sell them something else.
Do not go here unless you want to be lied to I worked with Scott Collins, this guy is a habitual liar. From when my car would be done to "you will get a certificate for oil changes" to "I'll make sure you have a full tank of gas" to the price of the car. DO NOT WASTe YOUR TIME OR MONEY I wanted the car for my wife and spent so much time there (the dealership did not honor there 2 hour guarantee listed on there website) I ended up just buying the vehicle against my better judgment, we really should have just left after seeing... read more
Never dealt with a worse dealership! Never dealt with a worse dealership! My husband made an offer on a new truck. Salesman & sales manager agreed to the price. While waiting for our paperwork, the salesman came out to say they needed $2000.00 more. Wish there was a lower rating that 1 star, because they don't deserve even one! Avoid this dealership like the plague!
I came here to look at cars, but with all the pushing I sign two week later found out later I SIGN A LEASING I HATE CAMBACL FORD
Sales (Youch) said buy car today with blower problem, we'll fix tomorrow. Upon return, service said no one would sign off -can't fix. Salesman said I'll get my Mgr Brett to ok it. Brett called, left a voice mail on my cell saying "Just spoke with Peter Youch... thank you for bringing us 3 sales in 14 mos (2 mine, one my sister in law) - we value your business and we're certainly going to fix it. "...never did after three visits and a dozen calls...service rep actually told me "Maybe you should bring in your phone and play th... read more
Brought my BRAND NEW 2013 Ford Edge, which I purchased at Sanderson Ford through a broker (Oh, how I wish I would have gone to Sanderson!) with a flat tire. There was a screw in the tire. I requested that the date of manufacture on the tires be communicated to me since sometimes a set of older tires can show up on a new vehicle - it happens. This request was ignored. Further, I was told - politely - by Jim Bloomfield that not only was there no warranty available for a tire replacement but I was also going to pay them a $15 f... read more
I am a veteran on disability who saved up enough money to get a used car. I saw one on the internet for $13,995. I came in. By the time I decided to purchase the car, things were added on like "Certified Pre-Owned Vehicle". then came the shaft: The old Bait and Switch. Whe I printed off both of my bank statements I realized these people could see just how much money I had in my account. They worked overtime wheedling that money out of my account. they made me sign three different sales contracts,. changing small details on i... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,575 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.