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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good service on the vehicle , but was told I was getting a different package , not the 40K mileage one. Service was not the same as I was told and that shouldn't happen
Business response:
We appreciate you sharing your feedback, as our intention is always to provide clear guidance on service packages and ensure expectations are met. Our goal is to deliver consistent, high-quality service while keeping customers informed, and insights like yours help us improve communication and accuracy. Please contact Russ Schwartzman, our Service Director, at 602-847-8536 so we can follow up and review your experience.
dealer did it before purchase.
Business response:
Thank you for the positive feedback! We're glad we could handle everything before your purchase. Your satisfaction means everything to us, and we appreciate you choosing Camelback Subaru.
I don't think the service is as good as it was in Surprise. The car wasn't returned clean - it took longer than expected and the lounge isn't as nice and as stocked.
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand that the level of service you received didn't meet the standards you expected. Your comments are valuable insights that help us identify areas where we can improve. Your feedback helps us work toward providing the consistent, quality service that every customer deserves. Please reach out to Russ Schwartzman, our Service Director, at 602-847-8536 so we can discuss your experience further and address your concerns directly.
Excellent customer service. Excellent service. Excellent lobby.
Business response:
We are overjoyed to hear about your wonderful experience with our team and facilities. Your recognition of the outstanding customer service and quality of our service department truly means the world to us. We're also thrilled that you found our lobby welcoming and comfortable during your visit. Feedback like yours motivates our entire team to continue delivering exceptional experiences for every customer who walks through our doors. We appreciate you taking the time to share your positive experience and look forward to serv... read more
Great service, cost, timely service and delivery
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with excellent service that met your expectations. Your satisfaction with our pricing, efficient timing, and prompt delivery truly means the world to us. It brings us great joy to know that we could deliver the quality experience you deserve. Your feedback motivates our entire team to continue providing the exceptional service that sets us apart.
Fantastic experience! My service advisor, Rebecca, is always courteous and professional. She sets time expectations and ensures everything is handled perfectly when servicing my Forester.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. It's fantastic to know that Rebecca consistently provides the courteous and professional support you deserve. Setting clear expectations and ensuring everything runs smoothly are exactly the qualities we strive for in every interaction. Your trust in our service makes all the difference, and we're grateful to have earned your confidence in caring for your vehicle.
Gabriel was pleasant and attentively understanding on my family's needs...it was a great Christmas, thanks
Business response:
We greatly appreciate your wonderful feedback about your family's experience with us. It's heartwarming to hear that Gabriel provided such attentive service and took the time to understand what your family needed. Knowing that we could help make your Christmas special means everything to our team. Your kind words about the care and attention you received truly brighten our day.
Good work as usual. Thank you. Happy New Year to all team
Business response:
We are grateful for your continued trust in our team and services. Your recognition of our consistent quality work means everything to us. Thank you for taking the time to share your positive experience, and we wish you and your family a wonderful New Year as well. We look forward to serving you for many years to come.
Nice, professional, knowledgeable, car is always ready when they say it is
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that you found our staff to be professional and knowledgeable throughout your visit. It means a great deal to know that we consistently delivered on our promise to have your vehicle ready exactly when expected. Your feedback about our team's expertise and reliable service timing reinforces our commitment to providing exceptional care for every customer who trusts us with their vehicle.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,256 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 9:00 p.m.