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Camelback Subaru Service
- Auto Repair
- Phoenix, AZ
About this business
At Camelback Subaru, in Phoenix, AZ we understand the importance of reliable service for your vehicle. Our service center is dedicated to providing high-quality auto care with a team of Subaru-certified technicians ready to assist you. Whether you need an oil change, tire rotation, battery replacement, or brake repair, we are here to help. As a Subaru service center, we provide repairs using OEM parts to ensure quality and performance. We also service all other makes and models with the same high-quality care and expertise.
Location details
1521 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Gawd Awful Experience with ZERO Communication Too bad negative stars aren't an option with crap of a dealership. So my son goes in to buy a car, needs a co-signer and they ask if I would be able to. I applied that evening and NEVER heard back, not from the sales person, the sales manager (Ya Daniel McCoy, you know who you are!). A few days go by still nothing so my son says lets go in, we go back and sit politely in a cubicle waiting for the sales person to do something, anything. No one shows so after 20 minutes we leave. T... read more
Lacks all integrity!!! After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come in to finalize sale. We were told to fill out paperwork again, showed additional vehicles, and given completely different price than what we had in writing. After keeping us for hours, they refused to honor the offer. What a SCAM!!!! This is a dealership lacking in integrity that I would caution you to think before doing business with.
Unauthorized Charge and no response I authorized a $1000 refundable deposit to hold a price. Dan McCoy decided, unbeknownst to me, to charge me $3000. I sent several emails, even left a voice mail to get my deposit back with no response. Huge waste of my time, 3 weeks, to get the refund back through a dispute case with VISA. Glad I purchased from another VW dealer. Suggest you do the same. Garbage customer service.
Worst Service with no resolution! I took my 2018 VW Atlas into the Camelback VW (which is where it was purchased from) because in the morning after starting it up, there is a very strong gas odor inside and outside of the vehicle, It has been so bad at times that I end up with a headache or feeling dizzy. We can't drive with the windows up for at least 10 minutes or the smell is too overpowering. I took the Atlas in and told the service person that it is only first thing in the morning. He started it that next morning and ag... read more
Not surprised Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using vulgar language without any care in the world. Referring to a potential customer who was not ready to make a purchase but the sales rep refoto him as a “jerk”. And to hear how they want to treat people in general. I seriously wonder where their morals are at. One sales guy talking to others “ I will show her the best 3 minutes of her life “ And to think my wife was go... read more
Won't honor their own quote The dealership would not honor the cost they quote on their own web site. They added almost $3K of useless options and are not honest about it on their web site.
Poor service post negotiation like APR rate Pricing was competitive but their interest rate(APR) for the excellent credit score is worst in Phoenix and won’t honor competitors rate as per their website. Poor website with respect to financial calculations with lot of errors. They didn’t help in transferring my existing license plate.
Car didn’t even make it 2weeks after purchase My wife REALLY wanted a Subaru Forester XT. She found one here at Camelback Subaru/Mazda/Volkswagen but unfortunately 2weeks after driving it locally nothing crazy only went through 1tank of gas haven’t even filled it for a second time yet, the car through a CHECK ENGINE CODE for three(3) items and ALL said “STORED” which means they were already there logged in the brain of the computer and they just erased them so the light would clear and they could make a sale. 🤯 After this i... read more
Waste of my time I had an appointment at 8am for the airbag recall. When i checked in they confirmed that my appointment was for the airbag, so i went and sat down. TWO HOURS later, they call me to the counter to let me know they couldn't work on my car because they don't have the part they need. Really not sure why i had to wait for two hours when my car wasn't even being worked on. Such a waste of time, and now I still have to go back because I need this taken care of. I will be making an appointment at a different locatio... read more
Frequently asked questions about Camelback Subaru Service
How is Camelback Subaru Service rated?
Camelback Subaru Service has a 4.1 star rating with 1,120 reviews.
When is Camelback Subaru Service open?
Camelback Subaru Service is open now. It will close at 6:00 p.m.