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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
making a lot of recommendation to repaiir my Toyota Camry that do not have problem. I am glad I did not fall into scam saying that all of parts need ATTENTION which it is not. I just bought this Toyota Camry 5,000 miles ago, last August and sending me attention that those need to fix... 8, yes you can say that right, EIGHT attentions that need to be repaired, those costs are like maybe 1,200 in total. I am really TIRED of mechanic scam nowadays hoping for victim that can't see what is wrong in the car.
When I have an oil change appointment for 10:30 and don’t leave until 1:15,I think it is ridiculous. Your service person was wonderful! He kept coming and making sure I was alright. He went over and above his job duties. It is not his fault that I was dissatisfied. When I need an oil change I cannot be there two plus hours
Following service I asked for a valuation of the car and what the dealership would give me for it and they never got back to me
As with ANY car dealership i have dealt with, i got the run around by the salesperson and the purchasing manager (the person i signed the contract with). I hate going to dealerships and this one just confirmed why. Purchasing a car should be no different than. Buying a toaster. There should be a price and thats it. Either you buy the car or not. Car salespeople try to take advantage of people buy providing confusing conflicting and misleading information. It should be illegal
Setting appointments is frustrating and not straight forward. Communication is mid. Having to search your office for the desk of a guy a barely met once so I can tell him I'm there to pick up my vehicle is xxxxxxxx, can we really not just get at least a kiosk with sign that check in here to get your vehicle? Why is my job to feel like an imposition bothering somebody at their desk just to ask what the process is to get my truck back. It almost makes me not care about the 2 years of free oil changes that came with my purchase... read more
They tried to charge for extras and/or recommended extras, but presented it as necessary maintenance that were unneeded. This happened every time we brought the car in for a service. Even when I would ask them to just do an “in and out” for the one thing I had scheduled. Offered me a Lyft one way and didn’t tell me they needed to schedule it. Needless to say they said they couldn’t help with the Lyft. And didn’t.
They didnt put hub cap on one side other hub cap has a hole after tire rotation. Manager still not retuned my call even though I called first thing.
Despite having Toyota Care, dealer tried to upsell me to the point of making Toyota Care illusory. Service agent was dismissive and disinterested. When I went to pick up vehicle after service little regard for my time as I waited some 20 minutes for my car. With multiple Toyotas I will look at other dealers for service in the future.
Completely irresponsible, unprofessional, deceitful, management covers the lies by doubling down on the lies. Unresponsive
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open tomorrow at 8:00 a.m.