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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
It was awful I made my appointment twice no one ever had me in their books and then my vehicle was miss diagnosed saying I needed this part when my vehicle doesn’t even take that part and saying my vehicle was un drive able if I didn’t make theses changes also needing tires.
Tire gauge pressure repair estimate was $200. During the repair, an additional $240 charge for a tire sensor. After 4.5 hours, the tire sensor light was still on. Ryan said that it should go out when I drive the car. Bring it back at no charge, if the light doesn’t go out. Brought the car back a week later. Given another estimate $930 for the repair. Ryan assured me that it was fixed. The light came back on after I left. I texted Ryan that I am dissatisfied with the service. If I was given the first estimate of $1400, I woul... read more
Unreliable, liars, they xx alot on sales, they only after your money, staff are rude
No next service mileage sticker added after service, and there was white marker writing on the windshield that was not wiped off before giving me my vehicle back.
Didn’t get the wheels I wanted. I asked for a leveling kit and got a lift. 3 different people all had different answers as to what wheel options I could get. Arrived at an 8am appointment, just to learn nothing was ready to install. “Service agent” was clueless as to what I was allowed to get as far as tires and wheels. Poor communication in the whole service department. Salesman was done with me as soon as I signed the contract and had minimal knowledge on the truck I bought. Bad experience to say the least.
In my previous text I asked for a summary of the charges and never received one. So I had no idea what the total would be until I picked up my car. I arrived and met with one of your coworkers located next to your desk. He told me the total was $405. I realized he charged me $565 after he picked up my car. I asked him why $565 and he mentioned a 3% fee. I said that doesn't sound right. He looked again and realized he made a mistake. That's fine. He said I should get a refund the next day. After I got to my car I realized he ... read more
I went in and was offered 22% financing but when I went to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicle ance for 27% and acted like they didn't even care. My Highlander was in the body shop for a week and when I got it there is scratches on the hood and side of the vehicle. I'm not happy.
I had an appointment at 11 o’clock, checked in and advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, then told they found it. I spent 7 hours waiting for my car to complete the one simple job. Totally unacceptable.
Chase my advisor was great, I came in for a battery change and service recommended $3300 of maintenance items I verified price with other national repair companies and camelback toyota was 400% higher than others, you should be ashamed
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.