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Care One Corporate is a leading provider of assisted living facilities in Fort Lee, NJ, dedicated to enhancing the wellness and quality of life for seniors. Our compassionate team offers personalized care and support in a comfortable, home-like environment. We understand the unique needs of each resident and strive to create a nurturing atmosphere that promotes independence, dignity, and social engagement. Our Fort Lee assisted living facility features a range of amenities and services designed to meet the diverse needs of ... read more
173 Bridge Plaza N, Fort Lee, NJ, 07024, United States
Get directionsWe are having a little bit of trouble with the billing department which has been frustrating. We first toured virtually, and it is a newer facility so what we were able to see it was clean and seemed modern. Over the phone when we have spoke with the staff members they have all been very pleasant and cooperative, it has been a good experience so far. Our love done due to her health is not able to give feedback over the food but we believe it to be pretty good. They do offer our loved one physical therapy, and she has now bui... read more
Business response:
Thank you so much for taking time to share your experience of Symphony at Cherry Hill. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, or require any assistance please don't hesitate to reach out. - Warm regards, Alison
The thing we thought was really good about Harmony Village is it is a memory care only community and small, so it seemed like it would be a good place for someone who needs those supportive services. The staff asked a lot of questions and was willing to try things and circle back, and try more things and circle back again So we really appreciated that. They were great at communicating with us through Covid restrictions, mostly over the phone. And I would recommend them to others.
My mother was a resident at Careone ALF for 6 years. She had dementia and passed away [date removed]. From day one, my mother was treated with nothing but respect and dignity. The whole staff was wonderful. When you walked through door , you felt like family. Careone has always gone out of there way to make you feel like you part of their community. I highly recommend this facility . The deserve a 1000 stars for all the work they have to do with our family members.
My father is now fully vaccinated. They have done the best they can with covid and have made sure that all of his needs are taken care of and they are keeping the residents active. They are very good with communication by video chats, emails, newsletters and are always available if I need them. My dad has had no complaints about the food. On Thursday, they have family night where we can join our loved ones for dinner once covid is over. They have a menu to choose from with a big variety and they also have a snack bar availab... read more
The staff is very caring and they really listen to the families. Communication is very good with the families also. I would definitely recommend this community to others and I already have. They are open to feedback and are looking for ways to improve.
Before COVID they always had a bunch of activities going on. They had a lot of concerts, and sing-a-longs for the dementia patients. This community has a very large gathering area right when you walk in the front entrance. It is a nice and unique layout where the residents to gather and watch the birds in the bird cage. We thought it was lovely, but you do have to have private pay for two years.
My loved one was only in the community and we were only able to visit three times prior to COVID. The community did their best to allow virtual visits at different times. This was difficult due to the medical condition and us not being able to see him in person. My loved one fell multiple times. I believe a couple of his falls could have been avoided, had the staff being more attentive. The residents let the staff know both times of the big falls when my loved one fell. The staff did let me know of any of the falls, but th... read more
Business response:
Hello, My name is Alison, and I work at the Support Center. First, thank you for taking time to share your experience at Symphony at Cherry Hill. I have shared your review with our community and regional leadership team. I’d like to learn more about your concerns. If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally. Thank you again, Alison.
We chose this facility because they had availability and it was close to my sister. It was also recommended to us. From the virtual tour, the staff seemed very friendly and the facility looked very neat and clean. I liked the interaction I saw between the staff members and the residents. From what I was able to see, the the studio she is in is a good size for her. She has not complained about the food. Overall, I would recommend. They have been very accommodating and everyone I have dealt with has gone above and beyond to ma... read more
The only problem we had with it, is that they increased the rent substantially with no notice. They had some reasons of medications that he was on, but he was only on medication with no other medical needs. We tried talking to management and they wouldn't budge. Due to this experience, we decided to bring him home. I believe we didn't really need a memory care community. The community was beautiful. The place was fine, it was just the rent that helped us make that decision of bring him home.
Care One Corporate has a 4.8 star rating with 4,400 reviews.
Care One Corporate is open now. It is open 24/7.