HomeAbout UscareersJob SearchJob Description - Sales Development Representative (IND)

Sales Development Representative (IND) at Birdeye in Gurugram, India - Apply now!




Why Birdeye?


Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and  Accel-KKR.

What You’ll Do

Come thrive at Birdeye, and help us build the future of Experience Marketing. Ranked as the 2021 Best Places to Work, 2021 Top WorkPlaces for Managers and Technology Fast 500 for 2018, 2019 and 2020, Birdeye is changing the way businesses interact with customers. As relentless innovators, we make excellence a habit. We know building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. Apply now and find out why Birdeye is rated Top Places to Work.

Your work as a Sales Development Representative is mostly concerned with outbound sales tactics. You will provide outside prospects with information about Birdeye’s products and services. Sales Development Representatives must be very well-organized. Your primary duty is to generate leads and move them through a sales pipeline. Successful candidates will help prospects by identifying problems and offering workable solutions 


  • Support the team on outbound strategies and lead generating efforts
  • Build relationships by nurturing warm prospects and find potential new sales opportunities
  • Establish active communication and engagement with prospects to sell Birdeye’s products and services
  • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
  • Management of Sales cycle from Lead Generation to Close
  • Understand Sales Process and Consultative Selling
  • Set up conferences or calls between sales representatives and potential clients


  • Based in India, preferably Delhi but flexible for right candidate
  • At least 1 year of B2B work experience, with a track record of achieving sales quotas
  • Strong communication skills via phone and email
  • Proven, creative problem-solving approach and strong analytical skills
  • Ability to show oneself, communicate, and persuade decision-makers at all organizational levels
  • Have a strong work ethic and are eager to learn and make new connections with prospects
  • Effective presentation and negotiation skills
  • Proficiency with Salesforce or other CRM software, is a plus
  • Amenable to work in US Shift



Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. 

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.