SMB Account Executive

Dallas, USSalesFull-time

description

Why BirdEye?

There’s been a fundamental shift in how we buy and sell. Once, business began with an introduction and ended in a transaction. Then came subscriptions and recurring relationships. Now we live in an Experience Economy, where customers are everything.

The world of Customer Experience (CX) is exploding and BirdEye is democratizing access to it. We bring omnichannel CX to businesses from main street to the Fortune 500. We’re on a mission to empower businesses to meet, convert, and thrive with their customers.

We do it for the customers who need the best, the business innovators bringing it to them, and the global team here building it all. With BirdEye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.

Founded in 2012, BirdEye is headquartered in Silicon Valley. In 2019, BirdEye was ranked #1 in Online Reputation Management and #60 in the “100 Best Software Companies” in the world by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

To learn more, please visit: https://birdeye.com


What You'll Do:

Our SMB division is a rapidly growing division within the sales organization and we are looking for hungry, driven and coachable talent to join the Account Executive teams. Your focus is helping leaders gain insights around their market and customers which allows them to make quicker and better data-driven decisions.

This is an office-based inside sales role selling to SMB businesses across the country. We provide tools to help you prospect as you also close company-provided leads. If you are the type of sales professional who thrives on cutting-edge technology, building relationships within all aspects of a Small-to-Midsize business, and if only hitting 100% to quota disappoints you ... we'd like to discuss an opportunity for us to grow together.


Responsibilities

  • Full-Cycle Sales Role; cold-calling, prospecting, conducting online demos, and closing deals over the phone
  • Make 50-70 calls per day to potential customers
  • Perform 2-3 product demos per day
  • Close 10-15 deals per month
  • Use Salesforce to track all activities
  • Articulate to prospects how our tools can help their organizations get to the next level with real-time data
  • Use rejection as fuel to motivate and push you to work harder and smarter

requirements

  • 2+ years of quota carrying sales as an individual contributor; preferably in a fast-paced environment selling to companies with less than $20 million in revenue
  • 1+ year experience discussing concepts like PPC, SEO, SEM and other marketing technologies with prospective clients
  • Ability to demonstrate previous success: awards, stack-rankings, accomplishments, "brag bag"
  • 1+ year experience conducting online demonstrations
  • 1+ year experience using Google to research leads and prospects to build pipeline


Why You'll Join Us:

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.

Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

benefits

  • A competitive salary
  • A rich benefits package including medical, dental, and vision
  • 401(k) plan
  • Stocked kitchen complete with coffee, snacks, and catered lunch every Friday
  • Monthly team building activities
  • Abundant opportunities that come with a dynamic and fast-growing organization!
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