Carol Zink at Waterstone Mortgage NMLS #158936's cover image
Claimed

This profile has been claimed by the business owner or representative.

Carol Zink at Waterstone Mortgage NMLS #158936

5.0
  • Mortgage Lenders
  • Concord, NH

About this business

FinanceMortgage Lenders

Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more

Location details

87 South Main Street, Concord, NH, 03301, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0240 reviews
Select a rating
mdoucette's profile image
mdoucette 
4 years ago

Absolutely fantastic. Carol went above and beyond, and was a pleasure to work with. Have used Waterstone Mortgage to purchase 1st home and 2nd, now just completed refinance. Carol and her team make it seamless, and would recommend them to anyone. Thanks guys! 

Jordan Shea's profile image
Jordan Shea 
4 years ago

Carol was fantastic in answering our every questions and was easy to reach during all days and times when wanting more information before offering in this crazy market. If you’re looking for a home and want someone who is supportive through the process, Carol is your person! 

kellielangs's profile image
kellielangs 
4 years ago

Carol helped us purchase our first house two years ago. When the opportunity came up this year to purchase a family home, we called Carol first. She worked with us from it being just an idea straight through to a successful conclusion! Without a realtor, there were a lot of extra hurdles and great confusion on my part and she very patiently worked through all details, held my hand through a long probate process, and at the end - full success! It was not an easy situation Carol took on, but she provide me with all the necessa... read more

Business response:

Thank you so much for your kind feedback, it was such an honor to work with your family on making the transition of passing a family home down among the future generations. You are making it your beautiful home and I know you'll love it! 

wheelocklisa17's profile image
wheelocklisa17 
4 years ago

Carol was amazing in every possible way! She kept me informed every step of the way during this long process. The pandemic seem to throw challenges our way with delays out of our control, but Carol helped keep me calm and focused on what was to come. She felt like part mortgage broker, part counselor as I stressed about navigating through the process. It was all worth it. I love my new home, and I am so grateful of Carol's help and kindness to make it happen. I can't recommend her highly enough! 

Business response:

Thank you for sharing your experience! You said it best, purchasing a home during these times can seem like a great ordeal. But with an experienced lender like Carol to help guide you through the process, it becomes easy and smooth. Don't hesitate to reach out with any future homebuying or refinancing needs. 

Jim's profile image
4 years ago

Carol guided me along with a somewhat nerve-racking process of buying a home in a pandemic era and her work was very much appreciated. It's great to be a homeowner again! 

Business response:

Thank you for the kind review, Jim! Clear communication is vital more now than ever, and we're glad Carol provided just that. We hope you will come back to Waterstone Mortgage with any future homebuying or refinancing needs. Congratulations on the new home. 

zuser201907022114119's profile image
zuser201907022114119 
4 years ago

I worked directly with Carol to obtain a mortgage for my first home and I am so glad that I did. My relator recommended Carol to me, she was/is amazing!! She was patient and was always willing to answer each and every one of my questions! She is very knowledgeable and was on the ball with everything, in order for me to be able to close within the expected timeframe. I can not thank her enough for all of her help and hard work, I would recommend anyone looking for a mortgage loan to work with Carol 🙂 

James Materkowski's profile image
James Materkowski 
4 years ago

My wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly and she is quick to answer the phone with answers to questions or to provide timely information on the process. We highly recommend working with Carol and look forward to working with her again in the future. Jim & Candace 

Business response:

Thank you for your review, James! We're glad your refinance was seamless with the help of Carol. We are committed to making the refinance process as efficient as possible for our borrowers, so we're thrilled to hear you had such a great experience. We hope to work with you again in the future! 

Chris's profile image
4 years ago

This is the second time we've worked with Carol at Waterstone Mortgage and we would do it again! Carol is responsive and thoughtful with her clients, and answered my questions (and more questions!) along the way. 

Business response:

Having a knowledgeable and professional loan originator by your side makes all the difference; which you must know since you've worked with Carol in the past. We appreciate you taking the time to write this review and look forward to working with you again in the future. Keep in touch! 

gloria1950davis's profile image
gloria1950davis 
4 years ago

Working with Carol was great. She was there for me when I needed her even when I was falling to pieces when the stress of everything was getting to me should always say the right thing to help me calm down. 

Business response:

Thank you for leaving a review, we appreciate it! Being kind, professional, and knowledgeable are some of the most important qualities a loan originator can have in the mortgage lending industry. We hope you will continue to choose Carol and Waterstone Mortgage for any of your future mortgage needs! 

Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936

How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?

Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews. 

When is Carol Zink at Waterstone Mortgage NMLS #158936 open?

Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.