Case study: Sona Dermatology & MedSpa

496% increase in Google reviews boosts ratings and revenue

With branches in over 18 cities across the country, Sona Dermatology & MedSpa had plenty of happy patients. However, they were not sharing their patients online for other patients to see, causing Sona's clinics to rank below competitors online, and making it difficult for Sona to understand where improvements needed to be made. In order to increase their online visibility and acquire more patients, Sona needed to collect significantly more reviews on top sites like Google and RealSelf – across all its locations. Using BirdEye for Review Generation, Management and Marketing, Sona generated 496% more Google reviews, scoring it the top spot in relevant online searches and bringing more patients through the door at every clinic.

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