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Centro Medico El Cajon
- Medical Centers
- El Cajon, CA
About this business
Location details
133 West Main Street, Suite 100, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You always wait at least 45 minutes to be called in by the nurse . Once you're called you then wait another 30 to 40 minutes to be seen by the doctor . I'm not kidding I dread coming in here and get anxiety each time I need to see a doctor . Also they have a really lame policy of not giving refills on prescriptions . You have to be seen each time you need a prescription . I really don't like this doctor's office . Please don't put yourself through the hell of getting treated here .
No complaints with the Doctor's however, THE MOST INCOMPETENT STAFF I HAVE EVER ENCOUNTERED!!! It takes a miracle to get them to answer the phone and before you leave you should take the time to look at the Care Plan they send you home with. On more than one occasion I have found incorrect information like medications and labs. Today I sent my daughter in to get a simple vaccine and she came home an hour and a half later in tears...without the shot. They put on the plan of care that she was on medications when she told t... read more
Business response:
Hello, Jennifer, We regret that you had a less than positive experience at our Centro Medico El Cajon clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reac... read more
Worst place ever I have diabetes I get my lab work myself from medical records department. Takes a month to get in knowing I am newly diagnosed with diabetes. I'm here they won't listen to what I'm saying. I've scheduled 3 physical exams they never give them to me, they won't address the issue behind my health problems. I always wait at least an hour after my appointment time. Tamara one of the N.P. Here she and I had a discussion about how I felt she didn't hear what I was saying, I was super sick, she said she called to... read more
Front disc it's so poor and not respond on the phone calls always, it's have to be changed the hole team, doctors it's very good but them team specialty front disk it's so bad.
WORST PLACE EVER, especially if you're white. You call saying they can see you for a refill & don't help you even if you are post surgery & can't see you GP. You're better laying in your death bed
the worst place to go and check your health, worst service no one answers the phone when i call, no Doctors to check you but some nurse practitioners who describe some medications that i don't need ??!! plus i go there i talked to some Iraqi guy who barely speaks English his name was Faez big time (A,H) . i hope and i wish that the state or the city or who ever is in charge can take a look at this place and check what's going on in there .
Let me start by saying that if I could give this place negative stars I would. I went here for prenatal "care" during my second pregnancy. The only good thing about this place was Carla at the front desk. After that it was all downhill. I switched care providers at week 32 and at that point had still never seen an actual Doctor, although I had scheduled with him four times. They could never get my due date right no matter how many times I corrected them. The nurse practitioner was a joke. She would make us wait for long peri... read more
I have registered my self and hole my family to this clinic, but I want to say getting a doctor appointment in this clinic is just wasting time, they don't care well, they just want to give more appointments that's it, this clinic doesn't have the best service for adults and kids, my kids had like 5 times appointments but still they are sick, I will change this clinic as soon as I found other clinic, I had a problem and they got my blood for checking, but they didn't found anything until I told them I have this problem, giv... read more
This place is horrible. My wife went here for prenatal care for a few months until we discovered they were not running the correct test. Also had two scheduled appointments with a Doctor and both times was seen only by a np "Rebecca". If you have to see her I am sorry. She has no idea what she is doing. We transferred to UCSD and all of our doctors and nurses were dumbfounded by all of our issues. When they received our medical records things that are required by law were not done. They misdiagnosed other test results and pr... read more
Frequently asked questions about Centro Medico El Cajon
How is Centro Medico El Cajon rated?
Centro Medico El Cajon has a 2.5 star rating with 487 reviews.
When is Centro Medico El Cajon open?
Centro Medico El Cajon is open now. It will close at 5:00 p.m.