Centro Medico El Cajon

2.5

Medical Centers
El Cajon, CA

About this business

Healthcare Medical Centers

Location details

133 West Main Street, Suite 100, El Cajon, CA, 92020, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 5:00 p.m.
Tue	08:00 a.m. to 5:00 p.m.
Wed	08:00 a.m. to 5:00 p.m.
Thu	08:00 a.m. to 5:00 p.m.
Fri	08:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

2.5487 reviews

Select a rating

Bethany T.

7 years ago

This place is trash if there are any other options at all don't come here The doctors are ok office staff is terrible and inconsiderate with no empathy or regard for privacy or respect I gave a 2 star rating because it is conveniently located with Primary Care, Urgent Care women's health, and mental health all located in one building

Business response:

Hello Bethany, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standards. ... read more

Fermin V.

7 years ago

Dropped off a Health Physical Form to have filled out by my brother's doctor for his school. Its been a week and called today and it hasn't been filled out. This place needs to get it together.

Taylor H.

8 years ago

I wish I could give this place a negative 5 stars. Dr. "I suck at life and waste peoples time" Muhammed and Borrego Health have the worst customer service I have dealt with. Today was the second week in a row where not only did Dr. Muhammed not show, but upon arriving to Borrego Health I was welcomed with ohhhh no one called you, it shows they called you. That is when I reply, nope no phone call, but I did receive a text today reminding me of my appointment for my daughter and that is the why I took off of work and drove h... read more

Aron B.

8 years ago

Terrible place, Need to learn HiPPA. Very rude urgent care. The lady at front desk told me they won't see me cause I was in er recently.

Jo V.

8 years ago

First experience: Went to urgent care several days ago, the front desk guy spoke in condescending tone, and he had this cold long stare. Borrego Health needs to train the staffs in customer services and diversity training, and what I meant by diversity means that it includes everyone not just some ethnic group who only speak amongst themselves while patients are waiting and looking for assistance. Also, I went in early in the morning, and was told that the doctor/NP had a meeting which was almost an hour long. So, expect lon... read more

Aveena H.

8 years ago

Sloooow sloooow... the staff are so mean and rude. Last time ever come back here! My apt was at 9 its 10:24 and I'm still here!

Hiba S.

8 years ago

If there is 0 stars I would definitely give it to this place .. rude front desk and not professional stuff .. definitely the worst clinic in El Cajon!!

Anne C.

8 years ago

WORTHLESS! WORTHLESS! WORTHLESS ! If i could give zero stars I would . My daughter had an appointment at 1pm they told us to arrive early! We got to the location & no one was there . How you gonna say come early & no one isn't there ! I know you'll be at lunch but could have said come closer to 1pm . They weren't able to take our insurance when they showed up on the list saying they took our insurance. A waste of my time driving & waiting when my child wasn't able to get seen. USELESS employees could have ask what insurance ... read more

B D.

8 years ago

Sitting in lobby of urgent care, the receptionist yells out my personal information and the reason for my visit. Not very professional nor does it foster repeat customers. Don't wast your time or money here.