Centro Medico El Cajon's cover image

This profile has been claimed by the business owner or representative.

Centro Medico El Cajon

2.2

About this business

Location details

133 West Main Street, Suite 100, El Cajon, CA, 92020, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.2421 reviews
Select a rating
Michael P.'s profile image
Michael P. 
rating
5 years ago

This place sucks !! I've been through all the doctors there and not one is Capable of doing what I ask for or needs to be taken care of. Countless medication and referrals never filled! Doctors are supposed to help you not hinder you and your health. Please try to find another medical practice that helps. 

Business response:

Hello, Michael, We regret that you had a less than positive experience at our Centro Medico El Cajon clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently r... read more

Mina M.'s profile image
Mina M. 
rating
5 years ago

Dr odo is the worst doctor I ever seen Never recommend anyone to be her patient First of all, they takes about 45 minutes to let you in the room Then, once she sees you she is quick and she tries to make fun at you when you ask questions (I'm not a doctor I have to ask her some questions) but she thinks we have to know everything Last, every one I have seen complaining about the long time they wait over there 

Lucy L.'s profile image
Lucy L. 
rating
5 years ago

COVID testing turn around is taking more than 2 weeks for results . I got tested 7/10 and it 7/22 I had a over the phone appointment and nobody called me at my schedule time . I had to call the office 30 min past my appointment to find out what happen the MA just said I was about to call you and by the way your results aren't back . Results are taking more than 15 days . 

Vashon J.'s profile image
Vashon J. 
rating
5 years ago

Wasted my time needed a CV19 test waited almost an hour just to be told my insurance is not accepted there. I asked if I could pay the fee since I had to take off of work for this still denied very disappointing. 

Lidia A.'s profile image
Lidia A. 
rating
6 years ago

I was refered to this location for CORONAVIRUS testing. They charged me for the test then refused to release my test results unless I paid more money. I would not pay for the results so they withheld my results for days. DON'T GO HERE. 

Rememberit77 ..'s profile image
Rememberit77 .. 
rating
6 years ago

The most horrible place ever when my kids and myself get sick or need to be seen by a doctor I get so stressed about going to the appointment because I know how bad is the waiting their. It always takes over an hour to be seen I have a new born and my other two kids go with Dr. Brenda L Figueroa we always wait so much time and the bad thing about them is that when a parent call them for urgent appointment for an infant they never tell you come we will take you in it happened with me several times the front desk lady Judin n... read more

Business response:

Hello, Rememberit77, We regret that you had a less than positive experience at Centro Medico El Cajon our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consisten... read more

Kyly P.'s profile image
Kyly P. 
rating
6 years ago

0 stars would be too many. I've only been coming to this clinic since February and was originally placed with Dr Olivera whom I can not understand due to his incredibly thick accent. I asked for a translator and was told it wasn't possible. I transferred to Dr Tamara J Tucker Ham and I swear she's only in it for the money. She's harassed me on multiple occasions to have a pap smear done even though I wasn't due and insurance will only cover one per year and she wants me to pay out of pocket. Went in today to get my birth con... read more

Business response:

Hello, Kyly, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standards. Sh... read more

Karisma J.'s profile image
Karisma J. 
rating
6 years ago

If I could give zero stars I would. Went for what I thought was a follow up appointment for an injury and ended up finding out it was a physical instead. Keep in mind no one has told me it's for a physical. I found out as I was told to lay down on the bed. I asked if I was going to get any updates on my injury because that's what I assumed I was back here for. Doctor stopped trying to do the physical exam, told me they could do an ultrasound on the 1st floor, and left the room. I went to the 1st floor, got told ultrasounds a... read more

Business response:

Hello, Karisma, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standards. ... read more

Martha M.'s profile image
Martha M. 
rating
6 years ago

My first experience with Borrego Health at first was fine but as time went on, less than a year, it got worse. Nurse Practitioner F. Wasimi gave me meds that clashed with it other. From Nov 2017 I was taking this meds. In October 2018 I had a seizure. I was in the hospital and rehabilitation center for a month. She wouldn't address all my questions, but would ask me why I was always early for my visits. I had problems with my feet because of the diabetes. Looks at my feet( wearing sneakers) she says they look fine to me. Pre... read more

Business response:

Hello Martha, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standards. S... read more

Frequently asked questions about Centro Medico El Cajon

How is Centro Medico El Cajon rated?

Centro Medico El Cajon has a 2.2 star rating with 421 reviews. 

When is Centro Medico El Cajon open?

Centro Medico El Cajon is closed now. It will open at 8:00 a.m.