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Centro Medico El Cajon
- Medical Centers
- El Cajon, CA
About this business
Location details
133 West Main Street, Suite 100, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Small update. 2 months later still no promised refund that I've requested in August. Moreover no reaction to this review.
I try couple time, take appointment for dental service, but first time they sad what they dont provide dental service. After couple days I called again and they just dropp off when I asked about appointment. From Main office send me to this office but its not possible to take appointment. Terrible service. Ohh sorry its not service total.
This place sucks !! I've been through all the doctors there and not one is Capable of doing what I ask for or needs to be taken care of. Countless medication and referrals never filled! Doctors are supposed to help you not hinder you and your health. Please try to find another medical practice that helps.
Business response:
Hello, Michael, We regret that you had a less than positive experience at our Centro Medico El Cajon clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently r... read more
Dr odo is the worst doctor I ever seen Never recommend anyone to be her patient First of all, they takes about 45 minutes to let you in the room Then, once she sees you she is quick and she tries to make fun at you when you ask questions (I'm not a doctor I have to ask her some questions) but she thinks we have to know everything Last, every one I have seen complaining about the long time they wait over there
COVID testing turn around is taking more than 2 weeks for results . I got tested 7/10 and it 7/22 I had a over the phone appointment and nobody called me at my schedule time . I had to call the office 30 min past my appointment to find out what happen the MA just said I was about to call you and by the way your results aren't back . Results are taking more than 15 days .
Wasted my time needed a CV19 test waited almost an hour just to be told my insurance is not accepted there. I asked if I could pay the fee since I had to take off of work for this still denied very disappointing.
I was refered to this location for CORONAVIRUS testing. They charged me for the test then refused to release my test results unless I paid more money. I would not pay for the results so they withheld my results for days. DON'T GO HERE.
The most horrible place ever when my kids and myself get sick or need to be seen by a doctor I get so stressed about going to the appointment because I know how bad is the waiting their. It always takes over an hour to be seen I have a new born and my other two kids go with Dr. Brenda L Figueroa we always wait so much time and the bad thing about them is that when a parent call them for urgent appointment for an infant they never tell you come we will take you in it happened with me several times the front desk lady Judin n... read more
Business response:
Hello, Rememberit77, We regret that you had a less than positive experience at Centro Medico El Cajon our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consisten... read more
0 stars would be too many. I've only been coming to this clinic since February and was originally placed with Dr Olivera whom I can not understand due to his incredibly thick accent. I asked for a translator and was told it wasn't possible. I transferred to Dr Tamara J Tucker Ham and I swear she's only in it for the money. She's harassed me on multiple occasions to have a pap smear done even though I wasn't due and insurance will only cover one per year and she wants me to pay out of pocket. Went in today to get my birth con... read more
Business response:
Hello, Kyly, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standards. Sh... read more
Frequently asked questions about Centro Medico El Cajon
How is Centro Medico El Cajon rated?
Centro Medico El Cajon has a 2.5 star rating with 487 reviews.
When is Centro Medico El Cajon open?
Centro Medico El Cajon is open now. It will close at 5:00 p.m.