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Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This was my second oil change and my first purchase and was very disappointed on how much it cost to have an oil change at Nissan of Cerritos. It was over $200 a day later I received a coupon for the same service for like 60 something dollars after the service was done, I feel they overcharged me and I will not get it done there again
I was very disappointed in the fact that this was the first time I was unable to use a coupon for my service because I was not informed ahead of time (during booking my appointment) that I needed to let them know about using coupons. With all of my other visits I have always been able to use any appropriate coupon that I bring with me. I was told in order to use the coupon I had, I would have to cancel my appointment and reschedule. Is this a new policy?
They left trash in my car and now there's a smell that won't come out every time i turn on the ac Very ghetto, you'll see employees with neck tattoos
The problem still exists, car has been taking back several times for the so.e problem.
Business response:
We'd like to discuss your vehicle status and our findings directly with you. At your earliest convenience, please contact Service Director, John Meyer , at 562-402-2277.
Cristal , was a excelente , good customer service !! Im verry happy w her , God bless you !! Evangelina Sanchez
Business response:
We appreciate your feedback on your recent experience. We want to know how we can earn your 5 stars, so please feel free to reach out to our team at anytime.
This was supposed to be a detail car wash an they didn't even vaccum the back seat or take the 3rd row out to apply the protection.
Business response:
Please contact our Service Director, John Meyer, at 562-402-2277 at your earliest convenience.
I had service for my car for 30k and they put many maintenance options in the list which wasn't necessary and since I didn't know about it I did but later I got that they did many stuff that wasn't needed. They didn't car wash my car as they said in their list. As a person who doesn't know that much about cars the only thing I could check was wheels air pressure and all 4 numbers were uneven and different with the number they wrote in the check list. I don't come to the store to check my car anymore!
Business response:
Our multipoint inspection takes a look at the health of your vehicle. We run diagnostics from our certified computerized equipment as well as perform hands on checks by our factory train technicians. Our findings will be presented in a full report complete with photos of any areas of concern. Whether you choose to have the services completed is always at the discretion of the customer. We would be happy to re-review our findings with you. At your earliest convenience, please contact Service Director, John Meyer, at 562-402-2... read more
The price that is in the window is supposed to be the sales price, but these people lie to you saying that it is from another car, this happened to me in a base car and they sold it to me as equipped,
Business response:
We're a bit confused by this feedback. At your earliest convenience, please contact Angelica in Customer Service, at 855-971-8323 to discuss any questions related to your purchase further.
Come in for a recall on my dad's 2008 Nissan Frontier where the emblem on the steering wheel can corrode and come off in the event of an impact so I take it to them to fulfill the recall and we spend 5 hours waiting for them to say "yea it looks old we can change it but we don't have the part, we'll call you when we do then come back later" so a few days go and I end up calling them and they say they do have it and I make an appointment and it took them another 4 hours to change the emblem.
Business response:
We would like to speak with you to get some additional information regarding your visit with us so we can address your concerns. At your earliest convenience, please contact Service Director, John Meyer , at 562-402-2277.
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.2 star rating with 4,554 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is closed now. It will open at 9:00 a.m.