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Champion Windows and Home Exteriors of Kansas City
- Windows Installation
- Overland Park, KS
About this business
Location details
7641 Frontage Rd, Overland Park, KS, 66204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel like we got ripped off.
Everything was as promised but outside window trim did not have the finished look it should. Crew tried to make it right bu said there were siding issues. We were not told wired alarm contacts had to be replaced with wireless units on one window...easy to do but left window unarmed for a week
Champion is a company that will subcontract out the work and has the potential to do a good job if your contract is properly reviewed. They finished my job and I got what I needed done, but felt like I could have been treated better and gotten more for my money.
My only concern was that the screen door was not in or ordered until the job was completed. They finished on a Friday and I was told the door was not in stock. They finished it on a Monday. There was plenty of time to have to door ordered with all the other materials. This seemed very unprofessional. The ordering department needs to make sure all supplies are in before the job is started!
I had very high hopes for Champion until they started my install. They broke a window they were supposed to install, and instead of owning up to it they tried to tell me that they removed an extra window and I was getting a free window. The invoice shows how many windows I am getting, I can count. Why lie? And then to make me pay in full without the job complete, with a window not installed and covered with plywood and tarp in the coldest weather of the year. Ridiculous. No discount, no apology, nothing! I had to hound them ... read more
Ask a lot of questions. Make sure that you know what color your windows are going to be. I am just not happy with this company at all. I can't give a good reference.
Terrible customer service when the order is wrong when it leaves the warehouse and it isn't discovered until installation. Then a very long wait for the right door, which was not on the truck as promised when it was supposed to be installed the second time. Everyone wants to pass the buck. Never going back.
Frequently asked questions about Champion Windows and Home Exteriors of Kansas City
How is Champion Windows and Home Exteriors of Kansas City rated?
Champion Windows and Home Exteriors of Kansas City has a 4.6 star rating with 4,335 reviews.
When is Champion Windows and Home Exteriors of Kansas City open?
Champion Windows and Home Exteriors of Kansas City is closed now. It will open at 8:00 a.m.