Champion Windows and Home Exteriors of St. Louis

Wrenetha J. 

on GuildQuality

5 years ago

Windows installed are damaged and defective. Missing parts. One window doesn't stay up when opened. Another window has a dent in the interior frame. Gaps around several window facings that were not there before work was done Parts missing on window. We regret our decision to go with Champion. Not a chance! 

Jennifer W. 

on GuildQuality

5 years ago

I was hung up on, my door was installed late even though they had it early, nobody would call me back to let me know what was going on, they still installed the wrong door, all around one of the worst experiences. 

Review in Saint Peters, MO 

on GuildQuality

5 years ago

The way they have handled everything so far has been subpar to my satisfaction. 

Larry E. 

on GuildQuality

5 years ago

I am still waiting on a window. They do not return or answer my calls. I call at least once a month and leave a message. Once they sold it they were done with me. 

Carol W. 

on GuildQuality

5 years ago

Not one person from Champion reached out to me after the last survey, so why should a second survey be completed. A goal needs to be better communication with your customers. 

Derrick W. 

on GuildQuality

5 years ago

Job incomplete 

Nicole B. 

on GuildQuality

5 years ago

The windows are installed mess and caulky. One window was completely wrong and I am still waiting for that to be resolved. The windows had glue in between the panels from the factory and will never come all the way clean. For a higher price point than the competition I truly expected better.