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Charleston Veterinary Referral Center (CVRC)

4.6

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Location details

3484 Shelby Ray Ct, Charleston, SC, 29414, United States

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4.62,023 reviews
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Martha M.'s profile image
Martha M. 
rating
a year ago

Disappointed with thevet who recommended putting our dog down and was not interested in even trying to save him. He was nearly 16 but still had a good life. I will always be frustrated that this vet had already made up her mind that he could not survive. They seem focused on euthanasia versus trying to save him. Will never recommend! And did I mention that it took two weeks to refund the unused part of the thousands of dollars deposit I had to put down before they would even see my dog. Shameful! Too bad there is not a 0 rat... read more

Business response:

Martha, hank you for sharing your feedback. We understand how difficult it can be to make decisions regarding the health and well-being of a beloved pet. Our primary goal is always to provide the best care possible, and we take all concerns seriously. We also strive to ensure that all financial matters are handled promptly and efficiently. We appreciate your input and will use it to improve our services. 

Brianna M.'s profile image
Brianna M. 
rating
2 years ago

First of all I have to thank the team there for taking care of my baby boy. My dog jumped out of a window and broke his elbow. He has severe separation anxiety and figured that the fastest way to get to me was out the window. Lo and behold he could not fly. We rushed him to the vet, which was this one in Charleston. We are from North Carolina so we are not familiar with this Vet. They did heavily sedate him and take x-rays. They helped him remain calm and took good care of him. However, when I was able to talk to a veterinar... read more

Business response:

Thank you for sharing your experience with us. We appreciate your kind words about the care our team provided for your dog during such a stressful situation. We're glad to hear that he has made a full recovery and is back to his normal self. Our goal is always to recommend the best possible treatment plans based on the medical condition at hand, and sometimes these plans can come with significant costs. We apologize if our communication made you feel limited in your choices. Our veterinarians strive to present all viable opt... read more

Blah B.'s profile image
Blah B. 
rating
2 years ago

I have been trying to make an appointment with the oncology department for a few days. I have called multiple times which always goes to voicemail and left several messages. I spoke to the operator after never being able to get a hold of someone in oncology and was told Jesse from oncology would call me back. I have yet to receive a call back. When I have brought my dog in, they do a good job but the appointment department needs work. 

Ola Charlotte C.'s profile image
Ola Charlotte C. 
rating
2 years ago

Do not bring any animal here. We brought our dog Ditka here because his usual vet was closed. Ditka had a tumor that burst that we did not know existed. Up until he collapsed he was always full of life and just acted like a puppy. The staff came off kind and compassionate. I begged them to tell us if there was a way to save him where he would have very little suffering and have him recover and if not to please tell us so that we can put him down with little suffering. They said that he would be able to survive if he had surg... read more

Alora L.'s profile image
Alora L. 
rating
2 years ago

I absolutely do not recommend this place. They are not considerate whatsoever with your time or money. I brought my cat in recently around 5pm and was told by them that she would need surgery. They told me it would be $6,400. I look at the itemized receipt, $45 to throw away her trash, $48 for ice, ridiculously overcharging me and trying to rush me to get her back there. She had an infection so I asked them if she could just be put on antibiotics & fluids for now and see how she does. Funny, they were being so persistent on ... read more

Larra G.'s profile image
Larra G. 
rating
3 years ago

Only selected 1 star because I had to..I have to travel for work. My baby girl was diagnosed with Osteosarcoma (Bone Cancer) April 2022. She has been doing very well, so well a vet in Pittsburgh commented on how well she is doing considering she was given 6 months to live 9 months ago. I have encountered vets on our travels who have been SO AMAZING!! I went to these guys and told them what her vet had prescribed and requested only a shot of Ketamine to help with pain..THATS ALL SHE NEEDED, ONE SHOT. Well, these guys stepped ... read more

Emile H.'s profile image
Emile H. 
rating
3 years ago

Sent my dog home early because she was "strong" died within 12 hours of being home. Best 2k I ever spent. I'm not even mad she died and they didn't do their job and wasted my money, but they weren't even honest. I've had vets tell me straight up a dog isn't going to make it, there's not much we can do, and then there's vets who give you false hope and take your money. And they haven't given me a call back since I called and told them. The lady was just like I'll have the doctor call you back and haven't heard since. 

Taylor L.'s profile image
Taylor L. 
rating
3 years ago

Used to be great but customer service and pet care both have gone downhill tremendously over the years. Impossible to get answers from doctors unless you're speaking to them in person and the receptionists are rude or give you the run-around when you attempt to get answers from them regarding your pets care. I would suggest finding somewhere else. 

Susan A.'s profile image
Susan A. 
rating
4 years ago

I made several calls and attempts to have my 5 year old Irish Setter admitted into the ER Intensive care to begin treatment for Blastomyscosis -a fungal disease that kills dogs quickly. I was told if I came thru the ER that there is "no guarantee" that he would be seen by an Internal Medicine specialist or the ER Dr would know how to treat the disease. Instead, I was forced to wait for an appointment with Dr. Clare and couldn't get in for weeks. Finally, Amy in Internal Medicine called to say a cancellation opened up an appo... read more

Frequently asked questions about Charleston Veterinary Referral Center (CVRC)

How is Charleston Veterinary Referral Center (CVRC) rated?

Charleston Veterinary Referral Center (CVRC) has a 4.6 star rating with 2,023 reviews. 

When is Charleston Veterinary Referral Center (CVRC) open?

Charleston Veterinary Referral Center (CVRC) is open now. It is open 24/7.