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Charleston Veterinary Referral Center (CVRC)

4.6

About this business

Charleston Veterinary Referral Center is the most advanced and comprehensive small animal referral and emergency hospital in Charleston and the Southeast. We see appointments by referral from your primary veterinarian and are open and staffed for emergencies 24 hours a day, 365 days a year. Specialties include emergency medicine, critical care, internal medicine, cardiology, neurology, oncology, surgery, and physical rehabilitation. Patients come to us from South Carolina and surrounding states. CVRC is a 24-hour specialt... read more

Location details

3484 Shelby Ray Ct, Charleston, SC, 29414, United States

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4.61,741 reviews
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Robert W.'s profile image
Robert W. 
rating
4 years ago

Our cat was sick and vomiting. We came here at 8 am and we we're the only ones in the parking lot We signed in and they took our cat and we waited and waited and waited and waited. After two hours we were told it would be another hour until our cat was seen by the doctor and we could not go back in to be with our pet. We were not happy and our wanting to take our pet els was met with snide eye rolling by the rude and uncaring staff. All they seemed to care about was that we knew it would be expensive and willing to pay. ... read more

Megan H.'s profile image
Megan H. 
rating
4 years ago

If you ever want to see your pet again, do not take it here. We brought our dog in the day before her surgery to have prep for a polyp removal and never saw her alive again. Our happy, sweet, friendly doggie had many years of life ahead of her, which she will never see because the staff at Charleston Veterinary Referral Center do not know the difference between an esophagus and a trachea. In what should have been a simple procedure for a competent, experienced hospital, it took THREE TRIES for a tube to finally be inserted i... read more

Matthew H.'s profile image
Matthew H. 
rating
4 years ago

Just an update! For some reason it would not let me update my original review but... I had my Dixie girls surgery done professionally for $200 back in Alabama and come out happier than she was when she went in for surgery. The most expensive vet in Tuscaloosa would've been $800 for removal of the tumors(SHOULD NOT BE ANYWHERE CLOSE TO $9,000‼) So that just tells me you guys are charging WAY to much for your services. A business lasts by thinking of their customers first not lining your pockets with their money... Hopefully... read more

Mary S.'s profile image
Mary S. 
rating
4 years ago

For the sake of your animal, your fur baby, the love of your life! DO NOT GO HERE!!! We were told if we didn't pay the extra fees that if our dog went in to cardiac arrest they would not do CPR! They then charged almost $500 for a evaluation of our puppy and suggested if we weren't going to do a MRI and surgery $10000 we should put our dog down. We were there for 5 hrs waiting, and no comfort care or treatment was done. They said per the paperwork we were only there 2 hrs. He sat in that cold cage with no pain medications f... read more

Paula L.'s profile image
Paula L. 
rating
4 years ago

Will always regret using this facility, my beloved pet is dead due to sloppy post-operative care in a chaotic, small and loud ICU. Surgical team abandoned my pet and me after surgery and handed off to a stranger who on day one after surgery wanted pet euthanized. Do not risk your loved animal at this facility, go to a vet university in NC or Fla. Anywhere but here or you will be burying your pet. Communication is poor, slow to answer and calls are not returned. Money matters immensely to CVRC. 

Kasey O.'s profile image
Kasey O. 
rating
4 years ago

Extremely poorly run practice. Scheduled my first appointment and filled out the paper work they sent me, arrived and they said they didn't have my appointment scheduled....I should have known not to go back, but my dog needed surgery. So we went back for an actual appointment and scheduled a TPLO and had the surgery done. THEN I called less than 24 hours before my next follow up appointment to ask some questions and they told me that the surgeon who did the surgery was gone and they didn't didn't know when she was coming ba... read more

Bri L.'s profile image
Bri L. 
rating
4 years ago

Didnt call to tell me my dog had passed away in their care. refused to keep up with what was going on, I wasn't updated at all. We don't even get to bury our baby. HORRIBLE 

Robert F.'s profile image
Robert F. 
rating
4 years ago

They killed my beautiful Lois due to the negligence (they admitted to) of the anesthesia technician. I brought my baby there to have an operation but she never had a chance due to the the negligence of the tech. The technician at Charleston Veterinary Referral Center overdosed my baby and sent her into cardiac arrest. They brought her back, but she then had about seven more cardiac arrests and they couldn't rescue her from the living hell they sent her. The technician that killed my dog was not fired or suspended. This ... read more

Chris M.'s profile image
Chris M. 
rating
5 years ago

This is a business that is driven by upcharging by increased testing and recommendations of unnecessary vet services to increase billing ever since it was first sold first to an investment group and then flipped to a German private equity company. While one of the few emergency vets in Charleston, my experience was that the corporate owners are only concerned about increasing costs to increase their corporate profits. It's corporate side can only be described as vampiric. I don't judge the doctors who have signed noncompete... read more

Frequently asked questions about Charleston Veterinary Referral Center (CVRC)

How is Charleston Veterinary Referral Center (CVRC) rated?

Charleston Veterinary Referral Center (CVRC) has a 4.6 star rating with 1,741 reviews. 

When is Charleston Veterinary Referral Center (CVRC) open?

Charleston Veterinary Referral Center (CVRC) is open now. It is open 24/7.